All ideas

Give Custom Forms the option of Auto Assigment. Custom Forms are usually specific and detailed WO for a Request Type, having the option of assigning those automatically to the correct person would be helpful to have.

When using Custom Forms in order for technicians to see the filled out forms they must be added as active to the Request Type. If it could be made to have a view/disable view or a way to force any filled field to show in the WO that would be great...

Is is possible to have "Labor Hours Required" only enabled for Maintenance/Custodial tickets, but have it off for Technology work orders? In tech, we do not track hours, so when we go to close a ticket it is prompting us for hours. We were only ab...

I get a lot of comments about the "related files" line of the work order form just blends into the rest of the form, making it easy to forget. And I can't really argue with that, as I am constantly passing it up. Can this "pop" more?

It is often hard for me to see which details pertain to the work order I'm seeing before i click on one because the background is all white. If we could change the color of every other row to distinguish them apart or even add lines in between the...

So if we have something we need to communicate that a ton of people will go to ML to put a work order in, they would be able to see the banner and know it's a known issue. For example: phones are down or AC is out at a building.

It would be great if the system could auto produce a weekly or bi-weekly labor hours report on each staff member. Our company uses these reports for many different reasons. I would set-up the report with the right filters and I would have it auto ...

100e Gen 2 AST (Is Lenovo but this is what Google lists as model) Dell Inc. Latitude 3190 (these have been converted from windows to Chrome OS using Chrome Flex) Please add ability to pull the two listed above because currently we only pull in dev...

When I first put in our urgent priority message I had it separated into lines like so: Urgent Priority = Emergencies only. An emergency is safety, security, or utility outages. After you submit this emergency work order please call Facilities ext....

When someone is going in to approve or assign a work order you can adjust or add a priority level. However, the "urgent priority message" doesn't appear when you do this. Can this be an add? Our admin assistants approve work orders and assign prio...