All ideas

Make it so that the Procedure fields can be filled out one at a time, and make it so that if the info in procedural step is not updated by another user, the time and the user who originally completed the step is still marked down and is not overwr...

Sometimes the first name last name is not unique and email is unique, so seeing the email here would be very helpful in those cases

Each time we open the software we need to drill down to the Tech requests because all of the requests Maintenance and Technology are together at the main screen. It would be awesome if I could set my login view to be Open Work Order with the estab...

On the list page "complete by" only comes up if you add that column. Can this be a default column? Or one that is always there? We've talked about how many of our maintenance workers are not tech savvy. I can tell you many don't use the different ...

I have a classroom at 2 schools that have akward room numbers - they are in the lower level hence our room is LL1 and they are also LMC 3 at the Elementary. When I attempt to submit a request the form does not have the option to just select a clas...

Have the ability to create automations that would act as transisions. having the ability to create Transition IF THEN statements for any field would help automate tasks. Example: being able to create a transition that says IF statys is ON HOLD (Wa...

We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...

Give Custom Forms the option of Auto Assigment. Custom Forms are usually specific and detailed WO for a Request Type, having the option of assigning those automatically to the correct person would be helpful to have.

When using Custom Forms in order for technicians to see the filled out forms they must be added as active to the Request Type. If it could be made to have a view/disable view or a way to force any filled field to show in the WO that would be great...

Is is possible to have "Labor Hours Required" only enabled for Maintenance/Custodial tickets, but have it off for Technology work orders? In tech, we do not track hours, so when we go to close a ticket it is prompting us for hours. We were only ab...