ML Work Orders/Helpdesk Ideas Portal
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    Procedure fields can be independently updated.

    Make it so that the Procedure fields can be filled out one at a time, and make it so that if the info in procedural step is not updated by another user, the time and the user who originally completed the step is still marked down and is not overwr...
    Faisal Ghias about 2 years ago in Preventative Maintenance (PMs) 0 Future consideration

    Add Assigned User Email as an optional column on View All Assets

    Sometimes the first name last name is not unique and email is unique, so seeing the email here would be very helpful in those cases
    Faisal Ghias about 2 years ago in Assets 0 Future consideration

    Mobile Screen Size Adjustment

    The mobile version doesn't generate for the Samsung S24 Ultra due to it's large screen size and instead brings up the desktop browser version
    Samantha McKinley about 1 year ago in Other (Provide Description) 0 Being Reviewed

    Attach user name instead of just 'Admin User' when a WO is opened as a result of a Schedules Event

    When a user completes a field while scheduling an event in ML Schedules that in turn opens a Work Order, that WO is always listed as created by the 'Admin User'. The name of the user who created the ML Schedules event should appear instead.
    Christian Zollers about 1 year ago in Integration (ML Schedules) 0 Being Reviewed

    “Date Assigned” title option listed on the work order details printout

    This can ensure we know the date the work order was assigned by simply looking at the work order details printout.
    Guest about 1 year ago in Admin Settings 0 Being Reviewed

    Set up start up page

    Each time we open the software we need to drill down to the Tech requests because all of the requests Maintenance and Technology are together at the main screen. It would be awesome if I could set my login view to be Open Work Order with the estab...
    Guest about 1 year ago in Users 4 Already exists

    Make "Complete By" on work orders pop more.

    On the list page "complete by" only comes up if you add that column. Can this be a default column? Or one that is always there? We've talked about how many of our maintenance workers are not tech savvy. I can tell you many don't use the different ...
    Rebekah Leslie about 1 year ago in Work Orders 2 Being Reviewed

    Under Space in the form for maintenance, can you add a classroom as an option to submit a request

    I have a classroom at 2 schools that have akward room numbers - they are in the lower level hence our room is LL1 and they are also LMC 3 at the Elementary. When I attempt to submit a request the form does not have the option to just select a clas...
    Guest about 1 year ago in Work Orders 0 Being Reviewed

    Automate Work Order Statuses

    Have the ability to create automations that would act as transisions. having the ability to create Transition IF THEN statements for any field would help automate tasks. Example: being able to create a transition that says IF statys is ON HOLD (Wa...
    Guest over 1 year ago in Automation 4 Being Reviewed

    Can we get the ability to limit location spaces for a requestor?

    We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...
    Rebekah Leslie over 1 year ago in Users 1 Future consideration