ML Work Orders/Helpdesk Ideas Portal
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Add an editable Homepage

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...
Guest 8 months ago in Admin Settings 3 Being Reviewed

Google Integration Controls

Add more to the google device integration API to allow enableing/disableing google devices, as well as clearing profiles, powerwashing, etc. I have seen this in other Google integrated Asset management and it has been very helpfull to not have to ...
Guest 8 months ago in Integrations (External) 2 Being Reviewed

Ability to duplicate a previous inventory order

I've gotten a few requests to be able to duplicate a previous inventory order to save time on very large orders that are placed regularly. Duplicate would pull the order together in the finalized "cart" page where you add location and description....
Rebekah Leslie 4 months ago in Inventory 1 Being Reviewed

Ability to upload videos - mp4 and mpv

It would be helpful for staff to upload videos of their tech issues. (i.e. Flashing screens, step-by-steps that lead into the issue, pages randomly refreshing, etc.) Typical formats - mp4 and mov.
Steph P 5 months ago in Users 1 Being Reviewed

Work Order ID# on Event Information File

With event setup work orders generated from MLS, there is a file which contains all event information. We print and post these to the overtime board for custodians to staff these events. It would be most beneficial if the Event Information files c...
Dale Ashauer 5 months ago in Integration (ML Schedules) 1 Being Reviewed

Automate Work Order Statuses

Have the ability to create automations that would act as transisions. having the ability to create Transition IF THEN statements for any field would help automate tasks. Example: being able to create a transition that says IF statys is ON HOLD (Wa...
Guest 2 months ago in Automation 4 Being Reviewed

Way to make certain users "exempt" from an approval path?

Is there a way to make certain users "exempt" from an approval path? We are trying a different approach to WO approval, and in the building where we're piloting it the admin assistant or asst principal is the Step 1 approval. Then it moves to the ...
Dan Grassel 5 months ago in Roles / Work Orders 0 Being Reviewed

Ability to Convert Issues to Work Orders

Is it currently possible to use the "Issues" module as a running/open list of building issues that can then be converted into actual Work Orders when we have the time/resources to address them? It may be helpful to incorporate a button that genera...
Jack Schumaker 5 months ago in Work Orders 1 Being Reviewed

Color code or mark Notes between Email, Internal, and Canned Response.

Its hard to tell without looking through the notifications section which Notes sent an email and which ones the end user cannot see. A icon or color coding different types of notes.
Guest 5 months ago in Work Orders 1 Being Reviewed

Bluetooth Location Tracker for Tools & Equipment

Milwaukee has a device called a One-Key that you can fasten to any piece of equipment or tool and then be able to track the location of the tool with their free app. So you can find a ladder, drill, or auger in seconds instead of looking all over ...
Guest 5 months ago in Assets 1 Being Reviewed