All ideas

An example would be when the office puts in a request for support for testing months beforehand. I can put it on hold until that date. The idea is if you put it On Hold with a due date, when that date comes up, it makes the ticket Pending again or...

It is fairly annoying that the workorder list goes blank after you work or update a work order. Please make it so when you come back out of a workorder your list auto refreshes so you don't have to manually refresh it from a blank screen.

To ensure consistency, we need to be able to have default/fixed fines/fees in the system (similar to resource manager). We like that we can put in categories, we now just need to have fixed prices.

There is currently no way to edit how the work order work form gets printed. I do not need the sections for labor, purchases or inventory. I just want to see the top as it is with a large section for action taken and the signature at the bottom. A...

check-in for repair button and/or specific page (mainly chromebooks) that can auto-create a ticket with a short description box to fill out without extra steps. scan barcode, type description, and then it gets checked in, status changed to in repa...

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...

The new update completely screwed up the Dashboard. Not only is it way harder to understand on a phone, but it is also inaccurate as my open work order amounts are completely wrong

I Was doing testing of inventory in MLW and found out from Support that we would need to engage them to delete inventory items from the back end of the system. If we had this ability from the front end of the system I believe that would be a massi...

We would like the ability to add or support to add a new request status. One of our team members would like to be able to mark a ticket as Sent out for Repairs. For now we can put it on hold or in progress, but it would be nice to have the ability...

When we are monitoring the work orders page it should auto refresh after a designated amount of time so new orders are seen