ML Work Orders Ideas Portal
ADD A NEW IDEA

All ideas

Showing 293 of 293

Labor Hours Required - By Work Order Type

Is is possible to have "Labor Hours Required" only enabled for Maintenance/Custodial tickets, but have it off for Technology work orders? In tech, we do not track hours, so when we go to close a ticket it is prompting us for hours. We were only ab...
Matthew Dean 17 days ago in Work Orders 2 Being Reviewed

Inventory minimum quantity report??

There's a spot to put a minimum quantity, but it doesn't appear to do much else but be shown. Can a report be made so that anything below the minimum quantity appear on the report? This would play nicely with the reorder list idea I put in. From t...
Rebekah Leslie about 2 months ago in Inventory 0

Change the Color of the WorkOrder # button in list view based on status

Looking at a list of work orders, at a glance all of the work orders in the list look extremely similar since the color of that work order button is green. If that color could be different for each (or a few) statuses that would make seeing more i...
Guest about 1 month ago in Work Orders 0

Have a "deliver to" location and space option in work orders

When putting in work order for take this to this building or space we tend to put the work order in for where they are picking the items up from. But it'd be helpful if we could also have the option to put additional "drop off" location/spaces. Th...
Rebekah Leslie about 2 months ago in Work Orders 1

Support basic HTML markup from tickets opened by email

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...
Eric Davidson 4 months ago in Performance (Work Orders) 4 Being Reviewed

QR code or running log to track vehicle mileage and maintenance

I have recently added vehicle scheduling into ML Schedules. A vehicle is a "space" that can be reserved. Once reserved, a workorder is generated to have our O&M staff prep the vehicle. What would be nice is to have a QR code in the vehicle tha...
Guest 3 months ago in Assets 2 Being Reviewed

You need to be able to "retire" or "deactivate" inventory items that are no longer used

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...
Jason Geddes 6 months ago in Inventory 1 Being Reviewed

Can the area to upload files to a work order "pop" more?

I get a lot of comments about the "related files" line of the work order form just blends into the rest of the form, making it easy to forget. And I can't really argue with that, as I am constantly passing it up. Can this "pop" more?
Rebekah Leslie 22 days ago in Work Orders 0

route automated work orders (from ML Schedules) separately

Instead of sending 4 work orders each time an event is taking place (which for daily and recurring events is overwhelming and impossible to keep up on), auto assign or route these on the basis that they are generated by ML Schedules. That way we d...
Guest about 1 month ago in Integration (ML Schedules) 0

change color for every other row in work orders to easily visualize each work order

It is often hard for me to see which details pertain to the work order I'm seeing before i click on one because the background is all white. If we could change the color of every other row to distinguish them apart or even add lines in between the...
Guest 22 days ago in Work Orders 0