ML Work Orders/Helpdesk Ideas Portal
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Allow admins to apply a Note or Canned Response to many Requests at once.

As an IT admin, sometimes we have many requests that need the same canned response or note applied to them, it would be really efficient to be able to apply the note/canned response all at once rather than doing it 1 request at a time.
Salvatore Topino 21 days ago in Work Orders 0 Being Reviewed

Automatic notification when you take away a work order.

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...
Guest about 1 month ago in Notifications 0 Being Reviewed

Resupply Report you can run based off building

For consumption reports, the only way I've found anything close to what I'm looking for is to go to History, click on the export to excel, and then manipulate the line items I'm looking for in a mini spreadsheet of my own on each inventory item to...
Dan Grassel about 1 month ago in Reports 0 Being Reviewed

The ability to remove obsolete items from inventory.... We do not want individuals requesting items that are no longer in stock.

Some items are no longer made, or are environmetally unsafe.... these items should be able to be removed from the inventory lists.
Guest 14 days ago in Inventory 1 Being Reviewed

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 6 months ago in Performance (Assets) 5 Being Reviewed

Device Tracker Integration (Tile/Air Tag for example)

We've got things like portable heaters and fans that just keep disappearing and we've got a few trackers on them, but we're having to go back and forth between the tracking app and ML to keep it all straight, not to mention the app has to be on so...
Salvatore Topino about 1 month ago in Integrations (External) 0 Being Reviewed

Allow URLs in Description box

In the description box, currently URLs are not allowed. Could we enable this? We receive a lot of tickets asking us to unblock websites or of websites not loading. It would be helpful for users to enter the URLs directly into the description box w...
Steph P 2 months ago in Work Orders 0 Being Reviewed

Dark Mode

I love all things dark mode.
Guest 10 months ago in Users 1 Future consideration

Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest 6 months ago in Automation 2 Being Reviewed

After I assign a work order take me to Pending My Approval instead of the already assigned work order.

It would be very helpful and time-saving for the system to redirect me to "Pending My Approval" after assigning a work order instead of the one I just assigned.
Guest 18 days ago in Admin Settings 2 Already exists