I Was doing testing of inventory in MLW and found out from Support that we would need to engage them to delete inventory items from the back end of the system. If we had this ability from the front end of the system I believe that would be a massi...
Log Procedure steps in History section of the Work Orders
We noticed that when you are doing the required procedure steps in a PM Work Order those steps are not actually logged in the History section of the work order. Since our procedures are required having those steps logged in the History section of ...
Hi, We would like to add the following status options: - Summer work. -Winter break work. -Spring Break Work. -Christmas Break Work. -Part On Order. -Possible Denies. -Higher Approval. Thank you.
Set a due date on a request and on that day it re-notifies technicians, bringing it back to the top
An example would be when the office puts in a request for support for testing months beforehand. I can put it on hold until that date. The idea is if you put it On Hold with a due date, when that date comes up, it makes the ticket Pending again or...
Richard Narducci
12 months ago
in Automation
1
Being Reviewed
Deleting users who are no longer with the organization
Should be able to delete a user whether they have previous requests or assignments; generate the user as generic "User" on the assignments/request/PMs and offer the ability to change the user to a currently active person.
Have priority automatically assigned based on purpose type
Rather than have our end users set the priority of their request, it would be helpful to have the priority get automatically changed based on the purpose type.
We noticed that when you are filling out procedure steps on a PM the colors for Yes(green) and No(red) are not very visible as you are doing the procedure. Its not until you save that you can clearly see the color options for your answers. This is...
We have ran into a few different scenarios that when we update a WO and add notes with actionable items to the requesters we are not getting responses back from our end users. So we were looking for a way to indicate that there is action needed on...
Ability to add Files to an inventory request backorder.
Looking to be able to add files to an inventory request backorder like a work order. It would be beneficial so that PO forms could be attached and vendor invoices. Keeping all info in one location for an order.
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1
Being Reviewed
