ML Work Orders/Helpdesk Ideas Portal
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Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Faisal Ghias over 1 year ago in Notifications 6 Future consideration

Add Notification tab to Work Order details

While working with Support regarding notifications that go out for work orders we I noticed they can view the emails/notifications for work orders directly from the work order details. As an admin I have to go to Settings > Notification History...
Dan Grassel 4 months ago in Notifications / Work Orders 0 Being Reviewed

You need to be able to "retire" or "deactivate" inventory items that are no longer used

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...
Jason Geddes about 1 year ago in Inventory 1 Being Reviewed

Resupply Report you can run based off building

For consumption reports, the only way I've found anything close to what I'm looking for is to go to History, click on the export to excel, and then manipulate the line items I'm looking for in a mini spreadsheet of my own on each inventory item to...
Dan Grassel 4 months ago in Reports 0 Being Reviewed

Ability to create a Work Order for an Asset based off the check-in notes

While working on getting out assets into our system we noticed there doesn't seem to be a way to automatically create a Work Order when its being checked in for repairs. If we had the ability to create a Work Order based off the check in comments ...
Dan Grassel 7 months ago in Assets / Work Orders 0 Being Reviewed

Inventory Inactivation should delete it from the system

When I inactivate an inventory item/space it still shows in the list and can be reactivated. I believe once a inventory item/space is inactivated in the system by the District admin you should be given the choice to delete it from the system preve...
Dan Grassel 5 months ago in Admin Settings / Inventory / Roles 0 Will not implement

Approve/Assign modal clipboard button contains canned responses

When you click the clipboard button to assign users/urgency/etc, could we also have an option for canned responses? Also, could the 'assign to me' button have the modal selections and pre-filled name.
Richard Narducci 3 months ago in Work Orders 1 Being Reviewed

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest about 1 year ago in Admin Settings 2 Future consideration

Check in/out alphabetical

When trying to check in or check something out to someone if you start typing in a name they come up all out of order. It would be so much easier to find someone if it was alphabetical. Or at least if your able to search by last time it should pop...
Guest 7 months ago in Assets 3 Planned

Visual improvements working work-order for IT techs

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...
Guest 3 months ago in Work Orders 2 Being Reviewed