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Request Status speed bump

We ran into an issue with doing a manual sync on request status and ended up almost sending out 2,000+ emails There was no pop up or anything to let me know how many emails this feature was about to send out. I know that is present when you are ma...
Dan Grassel 2 months ago in Admin Settings / Notifications 0

Request Status Manual Sync feature update

We were trying to use the Request Status manual sync in MLW to see get a message out and found out that when you list a role in the Notify Role section it it will essentially duplicate the amount of notices that are going out. If there was an opti...
Dan Grassel 2 months ago in Admin Settings / Notifications / Work Orders 0

Recapthca and Language toggle option on custom forms

We want to use the Custom form option in MLW but we discovered that you cannot toggle the reCaptcha option off nor the language option within the form. We need to be able to turn those off some that our students do not play with those options. If ...
Dan Grassel 2 months ago in Admin Settings / Work Orders 0

Export to Excel on selected Inventory items only

I noticed that when looking our Inventory with MLW if I check the boxes for the inventory items I want and do Actions > Export to excel, it just exports the entire inventory selection and not the items I specifically selected. If export to exce...
Dan Grassel 3 months ago in Imports & Exports / Inventory / Reports 0

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Faisal Ghias almost 2 years ago in Work Orders 7 Future consideration

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest about 1 year ago in Performance (Assets) 5 Being Reviewed

DRAIN PIPES ARE BACKING UP IN KITCHEN

THIS HAS BEEN AN ONGOING ISSUE ALL WEEK IN MY KITCHEN. THE SLOP SINK DRAIN IS BACKING UP INTO THE KITCHEN CAUSING AN EXCESSIVE AMOUNT OF WATER TO SIT ON MY FLOOR. I HAVE BEEN MOPPING AS BEST AS I CAN BUT NOW THAT IS NOT EVEN HELPING. PLEASE ATTEND...
Jennifer Bishop about 1 month ago in Work Orders 0

Custom Field Toggle option for Request types

We were looking to setup a custom form and add custom fields to the form as well. We only want these fields on the custom request form but you have to add a custom fields to the request type as a whole which also puts the custom fields on the norm...
Dan Grassel 2 months ago in Work Orders 0

Sync other fields from SAML

We've stopped using LDAP in favor of Microsoft Azure/Entra SSO, and this works extremely well.LDAP, however, used to sync not only the users and emails, but also the Phone field. I know this can be done with other apps through adding an additional...
Erik Shinton 4 months ago in Users 0

Prompt to confirm information (default space, default building, maybe other fields) are still correct

It would be great if MLWOs would email/prompt every so often to check if information is correct, mainly default building and space, but for others, it may be beneficial for all fields in the profile screen. We allow our users to email in IT reques...
Erik Shinton 4 months ago in Users 0