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Bring back the count at the top of the open work orders page

The count and arrows used to be at the top and bottom of the open work orders page. I would like that brought back to the top again, it's a nice quick visual to see how many open work orders we have without having to scroll down to the bottom of t...
Katie Harmon 9 months ago in Performance (Work Orders) 0

Need to add Grade Level to our Student Users.

It is very important that we add the grade level to our users so that we can run reports based on student grade level. The most import reason for this is we have different devices assigned by grade level and we need to pull those students without ...
Kevin Brezina about 2 months ago in Imports & Exports 2 Planned

Need a few Asset Reports created (Ease of Managing Chromebooks) Similar to Destiny Resource Manager

We sure would like some prebuilt reports to help us in maintaining our 1:1 environment similar to the reports in Destiny Resource Manager: Active Student Users without any devices checked out to them. (Need to be able to select by building and g...
Kevin Brezina about 2 months ago in Reports 0

Track Non Serialized Assets (such as software licenses)

IT would be great if there was a way to also track non-serialized assets such as software licenses or peripherals within the system. It would be nice to be able to check these out to our users as well.
Kevin Brezina about 2 months ago in Assets 1 Planned

Asset Purchasing/Receipt Process

For efficiency, it would be great if there was a Purchasing and or Purchasing Receipt process for our assets that would allow us easily allow you to add 100 or 1000 of the same devices and it would associate the PO, purchase Date, Vendor, Costing ...
Kevin Brezina about 2 months ago in Assets 0

Create an Asset Export Report that Matches Asset Import

We love the new Asset Import Feature but there is not a good report that matches the template for import. It would be great if you could download the report with data in the same format you import. (It would save tons of time). As you do this, it ...
Kevin Brezina about 2 months ago in Reports 0

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Faisal Ghias over 2 years ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Work Order Email notes acknowledgement

We have ran into a few different scenarios that when we update a WO and add notes with actionable items to the requesters we are not getting responses back from our end users. So we were looking for a way to indicate that there is action needed on...
Dan Grassel over 1 year ago in Notifications / Work Orders 2

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest about 2 years ago in Performance (Assets) 6 Being Reviewed

Intune asset type mapping

It was brought to our attention that when items sync in from Intune it chooses the asset type based on the OS of the device when it syncs in. If we had the ability to do asset type mapping as well in this integration that would be a massive improv...
Dan Grassel 8 months ago in Integrations (External) 0