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Ability to upload videos - mp4 and mpv

It would be helpful for staff to upload videos of their tech issues. (i.e. Flashing screens, step-by-steps that lead into the issue, pages randomly refreshing, etc.) Typical formats - mp4 and mov.
Steph P 2 months ago in Users 0

LDAP - Automatically Inactivate/Remove Users

When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically
Salvatore Topino 8 months ago in Integrations (External) 0 Future consideration

Work Order ID# on Event Information File

With event setup work orders generated from MLS, there is a file which contains all event information. We print and post these to the overtime board for custodians to staff these events. It would be most beneficial if the Event Information files c...
Dale Ashauer 2 months ago in Integration (ML Schedules) 0

Option to change font size on Transaction items

I copy and paste items that I need to put on the Transaction....could you make it possible to change the font size please.
Guest about 1 month ago in Work Orders 0

Domain CNAME DNS Record

Setup ML Work Orders to Allow the use of CNAME Records to point to organizations ML sub domain.
Guest 6 months ago in Admin Settings 1 Being Reviewed

Updated note/item at the top of emails

On emails for updated notes (or any changes really), it would be great if the note or item that was added/updated would appear at the top of the email, above "Work Order Information" to allow a more "email-like" experience. We generally try to com...
Erik Shinton 2 months ago in Work Orders 0

Add the ability for vendors to track insurance, contract pricing, files

Similar to the insurance documents that are stored in MLS and notify when expired the same should be possible for vendors. Also if there is a contract for negotiated pricing that has an expiration date this should be stored in a similar fashion. T...
Dan Grassel 2 months ago in Vendors 0 Being Reviewed

Way to make certain users "exempt" from an approval path?

Is there a way to make certain users "exempt" from an approval path? We are trying a different approach to WO approval, and in the building where we're piloting it the admin assistant or asst principal is the Step 1 approval. Then it moves to the ...
Dan Grassel 2 months ago in Roles / Work Orders 0 Being Reviewed

Add Current assigned user to info shown when checking asset in

We've been using the check in and out systems more now that the school year is under way. And we noticed that when a student brings us a device that they are turning in we have no quick and easy way to verify that it is THEIR correct device from t...
Guest about 1 month ago in Assets 0 Being Reviewed

Be able to impersonate a person from the users list page

Being able to impersonate a person from the users list page instead of having to go into each person, scroll, down, and then impersonate them would save time, especially when you're having to go into multiple people in a row.
Salvatore Topino 10 months ago in Admin Settings / Users 0 Future consideration