Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

All ideas

Showing 451 of 451

Export to Excel on selected Inventory items only

I noticed that when looking our Inventory with MLW if I check the boxes for the inventory items I want and do Actions > Export to excel, it just exports the entire inventory selection and not the items I specifically selected. If export to exce...
Dan Grassel 3 months ago in Imports & Exports / Inventory / Reports 0

Custom Field Toggle option for Request types

We were looking to setup a custom form and add custom fields to the form as well. We only want these fields on the custom request form but you have to add a custom fields to the request type as a whole which also puts the custom fields on the norm...
Dan Grassel 2 months ago in Work Orders 0

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Faisal Ghias almost 2 years ago in Work Orders 7 Future consideration

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest about 1 year ago in Performance (Assets) 5 Being Reviewed

Sync other fields from SAML

We've stopped using LDAP in favor of Microsoft Azure/Entra SSO, and this works extremely well.LDAP, however, used to sync not only the users and emails, but also the Phone field. I know this can be done with other apps through adding an additional...
Erik Shinton 3 months ago in Users 0

Prompt to confirm information (default space, default building, maybe other fields) are still correct

It would be great if MLWOs would email/prompt every so often to check if information is correct, mainly default building and space, but for others, it may be beneficial for all fields in the profile screen. We allow our users to email in IT reques...
Erik Shinton 3 months ago in Users 0

Asset Type Images

We should be able to upload an image to the asset type, not specifically to each asset. So, for instance, I should be able to upload an icon of a generic laptop to the "Laptop" asset type and it show for all laptops. I shouldn't have to do this fo...
Thomas Balne about 1 month ago in Assets 2

Ability to Add an Image to Buildings

It would be helpful to be able to upload a image to each building's details as we can in ML Schedules for each site.
Maria Tivoli 6 months ago in Locations 0

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Faisal Ghias over 1 year ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest about 1 year ago in Automation 2 Being Reviewed