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Allow Mass update assets with csv file

We make many changes during the summer, room moves, equipment relocation, etc. You can bulk import new assets but you cannot bulk update assets. This would be nice as most other inventory programs can do this.
Michael Schultz 6 months ago in Assets 0 Being Reviewed

Urgent WO text messages to all staff

Our IT director would like to receive a text message for every Urgent work order without being added as additionally notified on all ticket types. If our entire team could receive the text that would be great. We had this ability with our previous...
Cheryl Persinger 3 months ago in Notifications 2 Being Reviewed

Ability to create a Work Order for an Asset based off the check-in notes

While working on getting out assets into our system we noticed there doesn't seem to be a way to automatically create a Work Order when its being checked in for repairs. If we had the ability to create a Work Order based off the check in comments ...
Dan Grassel 3 months ago in Assets / Work Orders 0 Being Reviewed

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Salvatore Topino about 1 year ago in Work Orders 7 Future consideration

Need a Chargeback Field when entering labor, inventory, purchases (Checkbox)

They need to be able to determine what costs that are going to be charged back to the school and what charges or not - checkbox field when entering labor, inventory, or purchases
Dan Grassel 2 months ago in Labor / Reports 0 Being Reviewed

When a Event attached to a WO is cancelled the WO should automatically closed as well

We have athletic events integrated in our system that generate WOs from time to time. When Those athletic events get cancelled, we are noticing that the WO that was opened does not close. It would help keep our system accurate and update to date i...
Dan Grassel 2 months ago in Integration (ML Schedules) / Work Orders 0 Being Reviewed

Note section Improvement to stop lose of notes

When filling in the "Notes" section of any work order, you should have to click on a button to enter a note and not be able to navigate away before pressing save. My tech's are complaining that they enter copious notes but then fail to press the s...
Dan Grassel 2 months ago in Work Orders 0 Being Reviewed

Support basic HTML markup from tickets opened by email

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...
Eric Davidson 7 months ago in Performance (Work Orders) 4 Being Reviewed

Attach current COI and W9 to the Vendor in Vendor list

Make it possible for our business office to monitor current vendor status for annual auditing
Guest about 1 month ago in Vendors 0

You need to be able to "retire" or "deactivate" inventory items that are no longer used

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...
Jason Geddes 9 months ago in Inventory 1 Being Reviewed