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Add "Parts on Order" as a Work Order Status

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.
Guest 5 months ago in Work Orders 3 Being Reviewed

Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Salvatore Topino 9 months ago in Work Orders 0 Future consideration

Auto generate work order report

In the system we used prior, we had the capability to have a work order report auto-generate and e-mail (burst) out to any recipient (ie principal) to see what type of work orders their staff were submitting on a weekly basis.
Sarah Loeffler about 2 months ago in Reports 1

Let us ctrl/shift to add multiple spaces from a list without having to retype a filter

Setting up a PM right now for all our fields and parking lots at the HS. Having to retype "parking" a ton hasn't been fun. The first filter brought up all the similar items to easily pick each time, but once I refiltered it didn't do that. This wo...
Rebekah Leslie 3 months ago in Work Orders 1 Being Reviewed

permit .csv file format for attachments

When we create a ticket for IT, we are not able to attach a .csv file format that is commonly exported for business functions. Please add .csv as an acceptable file format for attaching to tickets.
Guest 4 months ago in Imports & Exports 1 Being Reviewed

Ability to duplicate a previous inventory order

I've gotten a few requests to be able to duplicate a previous inventory order to save time on very large orders that are placed regularly. Duplicate would pull the order together in the finalized "cart" page where you add location and description....
Rebekah Leslie about 2 months ago in Inventory 0

Add more Interactable Buttons to the Work Orders Page

The 'Assigned To' Column has a button for 'Assign to Me' add a similar button or dropdown for other sections. Examples: Status dropdown to quickly change the status of a WO Priority Drop down PM WO currently is a Yes and No change it to Yes or a B...
Guest 3 months ago in Work Orders 1 Being Reviewed

Create a seperate Email section of WO

The Notes section is great, but a longer ticket with back and forth resposes may bury actual Notes. Maybe create an Email section that is simply a reply without the Work order email formating. This would be a separate section that would be an exte...
Guest 3 months ago in Notifications 3 Being Reviewed

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Salvatore Topino 10 months ago in Notifications 0 Future consideration

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 7 months ago in Admin Settings 2 Future consideration