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ML Work Orders/Helpdesk Ideas Portal
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Allow for Saved filters to be shared to users and or roles

When building a saved filter a user should have the ability to share saved filters to other users or group of users via role selection. This will streamline filter report building in our product and save effort on the end user end from building sa...
Salvatore Topino 12 months ago in Work Orders 7 Future consideration

You need to be able to "retire" or "deactivate" inventory items that are no longer used

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...
Jason Geddes 8 months ago in Inventory 1 Being Reviewed

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Salvatore Topino 11 months ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

“Date Assigned” title option listed on the work order details printout

This can ensure we know the date the work order was assigned by simply looking at the work order details printout.
Guest about 1 month ago in Admin Settings 0

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Salvatore Topino about 1 year ago in Notifications 6 Future consideration

Add "Parts on Order" as a Work Order Status

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.
Guest 7 months ago in Work Orders 3 Being Reviewed

LDAP - Automatically Inactivate/Remove Users

When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically
Salvatore Topino 11 months ago in Integrations (External) 0 Future consideration

Reoccurring work orders.

Can you create a way to have reoccurring work orders? Example: I have a water softener that needs the salt level checked every two weeks. I would like to have a work order that automatically pops up on Monday morning every two weeks until the end ...
Guest about 1 month ago in Work Orders 0

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 10 months ago in Admin Settings 2 Future consideration

QR code or running log to track vehicle mileage and maintenance

I have recently added vehicle scheduling into ML Schedules. A vehicle is a "space" that can be reserved. Once reserved, a workorder is generated to have our O&M staff prep the vehicle. What would be nice is to have a QR code in the vehicle tha...
Guest 6 months ago in Assets 2 Being Reviewed