All ideas

Currently we can only create a filter/view for work order categories for our own account within work orders. Instead it should be set as a "view" that you can create and then add to/share with other technicians within the organization to allow sta...

We had multiple PMs pop up because the location was set to all spaces at every building. I fixed the location issue but it wont go into effect for the PMs that were already sent out. I have to go through each individual open request and change (ca...

An example would be our sprinklers being blown out. This happens at every building. When you click all buildings for the PM location, it creates a request per building. It would be nice if there was an option for location that would create a reque...

We noticed that whenever you complete a work order request in MLW it will send a notification to the requestor. The problem with that is when we mark a students repair ticket as closed/complete we do not want our students to get that notification....

When clicking Edit on a Work Order you have the option to assign it directly to a user but you do not have the option to assign it to a team. Being able to have the option for both Assign to User/Team available when clicking Edit like we have the ...

When we are monitoring the work orders page it should auto refresh after a designated amount of time so new orders are seen

THIS HAS BEEN AN ONGOING ISSUE ALL WEEK IN MY KITCHEN. THE SLOP SINK DRAIN IS BACKING UP INTO THE KITCHEN CAUSING AN EXCESSIVE AMOUNT OF WATER TO SIT ON MY FLOOR. I HAVE BEEN MOPPING AS BEST AS I CAN BUT NOW THAT IS NOT EVEN HELPING. PLEASE ATTEND...

Recently we ran into a scenario where we almost sent out thousands of emails to our end users due to an update we were performing in the system. To prevent this scenario in the future if we had a way to limit the amount of notifications certain up...

We were looking for an option to have say an auto response send out when a work order is submitted. While reviewing how canned responses work I feel this feature could do what we are looking for but would need improvement. If there was an option w...

We ran into an issue with doing a manual sync on request status and ended up almost sending out 2,000+ emails There was no pop up or anything to let me know how many emails this feature was about to send out. I know that is present when you are ma...