All ideas

Our HR staff prefer the email notifications to not include the file attachments that the user submits or they submit. They also suggested that if the submitters could have it as a setting in their notifications for them to turn on their preference...

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...

It would be extremely helpful if there were magic links or an option to redirect right to a new request depending on the URL given. For example, currently if a user isn't signed in and they visit a new request link (ie https://xyz.mlworkorders.com...

this way i can save the filter so i dont get the requests from other buildings

I have noticed that when you create a report from the Request Report, there is no way to edit the name of the report after you save it. We also noticed there is no visual indicator showing you that the columns you added/removed or filtering that y...

We noticed that the Summary Dashboard lets you view the data you filtered on the dashboard to somewhat of a report view but there is no option to export the filtered list. This feels like a system limitation since we can view the filtered data but...

We created teams in our system and when trying to build reports specifically off the teams we created we noticed that there is no teams column that can be added to the Request Report. If there was a columns for Teams that would help alleviate all ...

We have work order priority set to admin only but when the work order notification/submission email goes out it shows the priority Our end users are thinking their work orders are lower priority than they really are. If we could remove that variab...

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...

When we are updating the status from the queues can we have the ability to choose canned responses from the quick editor.