All ideas

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...

I Was doing testing of inventory in MLW and found out from Support that we would need to engage them to delete inventory items from the back end of the system. If we had this ability from the front end of the system I believe that would be a massi...

It would be useful if a given role had a check box to "Center and Largen" the 'New request' button so it is much more visible when they log in.

I love all things dark mode.

I have noticed that when you create a report from the Request Report, there is no way to edit the name of the report after you save it. We also noticed there is no visual indicator showing you that the columns you added/removed or filtering that y...

We noticed that the Summary Dashboard lets you view the data you filtered on the dashboard to somewhat of a report view but there is no option to export the filtered list. This feels like a system limitation since we can view the filtered data but...

We created teams in our system and when trying to build reports specifically off the teams we created we noticed that there is no teams column that can be added to the Request Report. If there was a columns for Teams that would help alleviate all ...

We had an issue where we were testing out request status feature in the system and it ended up sending out thousand of emails. After talking with Support they had no option to stop these emails from going out so we had to add your email to our spa...

An example would be when the office puts in a request for support for testing months beforehand. I can put it on hold until that date. The idea is if you put it On Hold with a due date, when that date comes up, it makes the ticket Pending again or...

We were trying to create a detailed canned response and hit the character limit. If the character limit could be increased to 5000 outside of the 2000 its currently looking at that would help us create more detailed canned responses for our users