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Audit Creation: Maximum Assets per page view needs to be larger

If I have more than 50 assets to be included in an audit, checking the "select all" box on the manage assets page (filtered to the chosen assets) only selects the maximum 50 view from the current page. If I go to additional asset pages and check "...
Dale Ashauer about 1 month ago in Inventory 2 Being Reviewed

Some way for work orders with a due date say "due today" or "due in a few days"?

Sometimes people forget what day of the week it is. My mother once showed up for a doctor's appointment a week early. The lady thought she was crazy. We've had a few instances where someone gets the date confused and forgets to do something time s...
Rebekah Leslie about 1 month ago in Work Orders 2 Being Reviewed

Add/edit/remove Due Date after an asset is checked out

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...
Joe D'Urso about 2 months ago in Assets 1 Being Reviewed

Visibilty on ticket for when more than 1 person is viewing the ticket to prevent duplicate work

As an IT Technician, it would make our team more efficient when responding to tickets to know whether or not other members of our team is reviewing the same ticket. This can prevent duplicative work as well, because I could be working on a ticket ...
Salvatore Topino about 1 month ago in Work Orders 0 Being Reviewed

Automatic notification when you take away a work order.

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...
Guest 2 months ago in Notifications 0 Being Reviewed

Email Link and Microsoft (Azure) authentication

We noticed that when people get a work order email that the link at the bottom will take you directly into the work order, but if the user hadn't been logged in and they get to the login screen and do the Microsoft authentication that it just brin...
Guest 14 days ago in Work Orders 0

Visual improvements working work-order for IT techs

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...
Guest 27 days ago in Work Orders 2 Being Reviewed

Audits for Inventory?

It would be cool if we could do audits for inventory. Ideally, if we could assign spots (like rack 1, shelf 2 etc) we could choose to audit by assigned locations. I've got a pretty extensive knowledge on retail BOH daily/weekly auditing that is a ...
Rebekah Leslie 28 days ago in Inventory 4 Being Reviewed

Allow admins to apply a Note or Canned Response to many Requests at once.

As an IT admin, sometimes we have many requests that need the same canned response or note applied to them, it would be really efficient to be able to apply the note/canned response all at once rather than doing it 1 request at a time.
Salvatore Topino about 1 month ago in Work Orders 0 Being Reviewed

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 7 months ago in Performance (Assets) 5 Being Reviewed