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Provide more info on the Check-in and Check-Out Assets pages

More info on the Assets > Check-Out and Check-In Assets pages would be useful. A "No results found" message is often displayed, but this could mean a lot of things - Was the asset already checked in or out? Is there a user permissions issue? Do...
Joe D'Urso 4 months ago in Assets 1 Being Reviewed

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Salvatore Topino about 1 year ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Can we get totals for quantities instead of just dollars on grouping of inventory request detail report?

When you go to inventory request detail report and group by item name it gives you the total dollar amount each item has for the filter you chose (time and status). It would be really helpful to also have it count up the total quantities as well. ...
Rebekah Leslie 2 months ago in Reports 2 Planned

Check in/out alphabetical

When trying to check in or check something out to someone if you start typing in a name they come up all out of order. It would be so much easier to find someone if it was alphabetical. Or at least if your able to search by last time it should pop...
Guest 4 months ago in Assets 3 Planned

@ tagging in notes that overrides email preferences.

It would be useful to be able to tag someone to a note in a work order/inventory request even if they have the notes box unchecked on their email preferences. Some people uncheck all the boxes, which I get, but it makes requesting details difficul...
Rebekah Leslie 5 months ago in Notifications 2 Being Reviewed

Ability to post Custom Alert to all users on login page

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.
Salvatore Topino about 1 year ago in Notifications 6 Future consideration

Support basic HTML markup from tickets opened by email

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...
Eric Davidson 9 months ago in Performance (Work Orders) 4 Being Reviewed

You need to be able to "retire" or "deactivate" inventory items that are no longer used

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...
Jason Geddes 10 months ago in Inventory 1 Being Reviewed

Ability to have custom fields show up on requests for internal users only (Admin and Technicians)

For example they need to track Additional Account Codes on a request. They need to be able to build a custom field that does not show on the request form for basic requestors. When building custom fields have an option to determine where the field...
Dan Grassel 4 months ago in Work Orders 0 Being Reviewed

MFA

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
Guest 11 months ago in Admin Settings 2 Future consideration