We want to be able to change the assigned tech when we're viewing tickets from the Open Requests page. Right now, in order to change the assigned tech, we have to go into the ticket, click edit, and then select a new tech.
We were testing the email a work order into the system feature and everything looks fine in the work order itself until you add an attachment to your reply This congests the notes section of the work order because when an attachment is added to th...
When a WO gets assigned can the New WO be highlighted/Bolded/Italics, similar to outlook, until it has been opened? This way you have a visual indicator of new cases that need to be addressed.
Edward Giles
over 1 year ago
in Work Orders
1
Being Reviewed
Keyboards for visually impaired patrons & staff at public scanner & printers
ADA & Health Services Librarian: Some visually impaired patrons are having problems with the keyboards for the public printers & scanner. I checked with Deirdre & she told me to go ahead & contact you. These would be the black keyb...
We like the ability to merge work orders that are duplicated. Occasionally we have monthly PMs that are not completed before the next one is pushed out. We then merge to the most recent request the PM created. However, once a request is merged it ...
Ability to add inventory to an assets as you can a building
We would like the ability to add inventory to assets. For instance, we have our main warehouse for all inventory stock. Each building has their own stock. But our mechanics keep a stock of parts etc. in their trucks (assets). We If they take from ...
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