All ideas

We have a request type where the assets associated to them need to have a value filled out. You can fill out this value on the asset itself but when you go to submit a request and choose that asset, that information we put directly on the asset do...

In the description box, currently URLs are not allowed. Could we enable this? We receive a lot of tickets asking us to unblock websites or of websites not loading. It would be helpful for users to enter the URLs directly into the description box w...

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.

Matching the User Name Fields from Intune, Google and JAMF to the Assigned User Field would be helpful when syncing assets from and integration source.

I understand that narrowing a search should decrease loading times, however, that should not be a requirement. Lazy loading should be enabled to delay the loading of non-critical resources such as pages not currently on the screen. Our staff does ...

When a WO gets assigned can the New WO be highlighted/Bolded/Italics, similar to outlook, until it has been opened? This way you have a visual indicator of new cases that need to be addressed.

When technology sends out a laptop or device for service we would like to put the status of ticket to reflect that the device is out. Currently the ticket status is in progress causing us to have to look at the ticket to see the details of said it...

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.

We have noticed that the only thing that is logged in the History section of an inventory request is the status changes on the request. Items like Notes or edits to the inventory request are not logged and that is creating some issues for us due t...

We noticed that when you are doing the required procedure steps in a PM Work Order those steps are not actually logged in the History section of the work order. Since our procedures are required having those steps logged in the History section of ...