All ideas

WOs generated by MLS should be canceled automatically if the reservation it corresponds to is Canceled or Deleted. It is not intuitive to have to manually cancel the reservation and try to hunt down the work order it goes with

In the description box, currently URLs are not allowed. Could we enable this? We receive a lot of tickets asking us to unblock websites or of websites not loading. It would be helpful for users to enter the URLs directly into the description box w...

It would be very useful to have a name for an audit, such as High School RTUs, rather than a date/time stamp. Currently, when I create an audit the only way to change the name is to submit (complete) the audit.

In the View Inventory section you can see a Stock column but when submitting an inventory request, you cannot see the Stock column. Even looking at the available columns to add, Stock is not one of the selectable columns Having the ability to add ...

I notice that there is not column for total quantity within the inventory request screen. Having a column like that would help make more accurate inventory request within our District and stop us from over/under ordering inventory items.

From a user standpoint when we view all work orders it defaults to including our completed work orders. Currently the only way to visually see the difference is by looking at the black and white thin text in the status column. I think that having ...

add chromecart issues in the device issues when creating a ticket

It would be helpful to be able to have multiple fields in tech work orders that are mandatory for users to fill out in order to submit a ticket. There should be fields like serial number, problem type, student name that we should be able to add an...

When inputting an inventory location for the items, after selecting space, there is an option to select inventory location, when selecting that and trying to search, there is no sorting/rhyme and reason to what is shown, it just shows you everythi...

When technology sends out a laptop or device for service we would like to put the status of ticket to reflect that the device is out. Currently the ticket status is in progress causing us to have to look at the ticket to see the details of said it...