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    Need to be able to put images into notes and they show up inline in the email so you can send screenshots in your notes.

    I often like to include screenshots when explaining how to resolve an issue and it lets me add the picture inline in the notes section but it doesn't show up in the email that is sent. Users need to be able to see it in the email--they often don't...
    Guest about 1 year ago in Performance (Work Orders) 2

    Connect Building and Space filter like they are in Schedules

    With the recent changes in the last release I noticed that when I am filtering on a specific building and I try to go filter on the spaces it actually list all spaces still and not just the spaces for the building I am filtering on. In Schedule yo...
    Dan Grassel 8 months ago in Top Level Search 0

    complete button and save/complete should both send you back to current Request tab

    after adding labor, there is an option on the bottom of the page to SAVE/COMPLETE TICKET, it keeps you in that ticket. on the top you can change the status to complete and you go back to the tab you were on in REQUESTS. SAVE/COMPLETE should bring ...
    Guest 5 months ago in Performance (Work Orders) 0

    MFA

    Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.
    Guest over 2 years ago in Admin Settings 2 Future consideration

    Add "Work Order Title" as a field on Work Order Forms

    WORK ORDERS: WE NEED A BRIEF “TITLE” OR “SUBJECT” FIELD before the Description field. We need the Subject line from helpdesk emails to populate that brief “title” field. We would also use it to add/adjust a short description of the issue, so we do...
    Faisal Ghias over 2 years ago in Work Orders 2 Future consideration

    Auto generate work order report

    In the system we used prior, we had the capability to have a work order report auto-generate and e-mail (burst) out to any recipient (ie principal) to see what type of work orders their staff were submitting on a weekly basis.
    Sarah Loeffler almost 2 years ago in Reports 5 Being Reviewed

    Mass Update Enhancement - Inventory Request

    It has come to our attention that there is no mass update option for Inventory Request. You can mass update Inventory items so if the same logic can be applied to the Inventory request that would be a massive improvement to the system and the feat...
    Dan Grassel 8 months ago in Inventory 0

    LDAP - Automatically Inactivate/Remove Users

    When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically
    Faisal Ghias over 2 years ago in Integrations (External) 0 Future consideration

    Past date prevention in Completed by field

    We noticed on the work order request that you can put in a past date for the Completed by value. There should be a check in the system to ensure that the completed by date is not before the submission date. If this change could happen to the syste...
    Dan Grassel 11 months ago in Work Orders 2

    Ability to run log in reports for users

    I'd like to be able to run log in reports for users - not last log in but all log ins
    Katie Harmon 9 months ago in Users 0