ML Work Orders/Helpdesk Ideas Portal
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In our current Web Help Desk we use the FAQ section that we can link back to a work order even before a user put in a help desk ticket so can solve their own issue without waiting for help.
Salvatore Topino about 1 year ago in Other (Provide Description) 0 Future consideration

Require Asset Barcode to be scanned when completing a PM Work Order

To ensure my team actually visited Asset(s) on a PM generated Work Order, it would be helpful to have a setting to make certain PMs require a barcode/QR code scan before completing the PM. The user who scanned date/time stamp should display on the...
Salvatore Topino about 1 year ago in Preventative Maintenance (PMs)  / QR Codes/Barcodes / Work Orders 0 Future consideration

Receive Notifications in ML Without Requiring Email Notifications

Our facilities secretary who manages WOs for the district, wants to receive notifications within MasterLibrary but the emails are clogging up her email inbox. When we disable email notifications setting in the user profile it does not generate any...
Charles Whetstone 11 months ago in Notifications 1 Future consideration

Add notes text box for Spaces

the ability to enter space-specific notes as an option would be helpful. Separate from a WO, this would allow for certain records or information to live in MLW for those who would benefit from using it.
Guest 12 months ago in Locations 3 Future consideration

Ability to merge assets

Often there are duplicate records of the same assets. Sometimes they come from old systems, existing assets that were re-surveyed, or simply a duplicate. This makes data cleanup very difficult. There are fields from both old and current asset reco...
Dan Grassel 12 months ago in Assets 0 Future consideration

For MLS generated WOs, copy MLS Space Name text into MLWs "Specific Room/Area" Field

Our District would like to have the space name be generated in the specific room/area field of the WO form from the Schedules integration. We make it required for all WO's but when the WO is generated from Schedules, it is empty and in order to as...
Salvatore Topino about 1 year ago in Integration (ML Schedules) / Work Orders 0 Future consideration

PM Name included in Email

Is there a way to include the Name of the PM in the email to the people that it is assigned to? We do get the notes but would nice to have the name as well.Thanks!Matt
Salvatore Topino about 1 year ago in Notifications / Preventative Maintenance (PMs) 0 Future consideration

Tag assets to inventory requests

Can there be a way to tag an asset to an inventory request? This is a feature you can do through a work order, so it makes sense to have the ability via an actual inventory request. Having this ability would give admins the ability to see how much...
Salvatore Topino about 1 year ago in Assets / Inventory 0 Future consideration

Indicate the space that the inventory item as applied to

A work order can be linked to multiple spaces however if you add inventory to a work order there is no way to indicate which room the item(s) were applied to.
Dan Grassel about 1 year ago in Inventory 0 Future consideration

Can we get the ability to limit location spaces for a requestor?

We'd like to be able to limit our music teachers to only be able to place work orders for specific areas at our high school. These are teachers who all belong to a specific building that they can place work orders for all the building spaces. Howe...
Rebekah Leslie 5 months ago in Users 1 Future consideration