ML Work Orders/Helpdesk Ideas Portal
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New Status of Resolved to autoclose a ticket if no further response.

Solarwind's Web Help Desk had a great feature that would be useful in ML. They had a status of Resolved. This generates an email to the client letting them know about the status change and gives them a simple button click in the email to either cl...
Guest 9 months ago in Other (Provide Description) 1 Future consideration

Change to priority tab level color for PM's

Priority tab level "High" is orange as is the tab for "PM's". Visually, it is confusing to differentiate one from the other. Is it possible to change the color of the tab for any PM's to it's own color separate from the priority levels of red, ora...
Guest 9 months ago in Other (Provide Description) 1 Future consideration

Addigy IOS Device Asset Integration

No description provided
Salvatore Topino 9 months ago in Assets / Integrations (External) 0 Future consideration

ability to edit cost types or add "inspection"

I think it would be helpful to be able to edit the types of Costs table. Initially, i needed a description for a system inspection/certification, however, I believe there are other beside this single entry that could be useful. therefore would lik...
Jeff Boudreau 9 months ago in Assets 0 Future consideration

Multiple Work Orders For Procedure Steps

It would be great if you could generate multiple work orders for procedure steps. We add mandated inspection reports to our PMs and want to create work orders for each corrective action. At this time, you can only create one work order per step.
Jessaca Lawrence 9 months ago in Preventative Maintenance (PMs) 4 Future consideration

Add notes text box for Spaces

the ability to enter space-specific notes as an option would be helpful. Separate from a WO, this would allow for certain records or information to live in MLW for those who would benefit from using it.
Guest 9 months ago in Locations 2 Future consideration

Could the labor time be in minutes as well?

A lot of the time the job doesn't take hours to do. Asking them to do math for time that doesn't fall under quarters or halves is hard. We tend to round up to the hour a lot and we aren't getting as accurate a count on labor hours. Can we have an ...
Rebekah Leslie 10 months ago in Labor 2 Future consideration

Change the layout of the Work Order view (/WorkOrder.aspx)

Currently, the layout of the detailed work order page (/WorkOrder.aspx) has a lot of unused white space in between the columns. Could the information be displayed either more condensed or take up 1/3 of the space left to right and show the work or...
Guest 10 months ago in Work Orders 0 Future consideration

Give the ability to see things in numerical order

Assets and Inventory for us have a letter code followed by a numerical code. So CS1, CS2, etc. It's really frustrating when you click "ascending"/"descending" and it shows CS1, CS11, CS12, etc. I can see some people might want to view them this wa...
Rebekah Leslie 10 months ago in Admin Settings 1 Future consideration

Being able to change the requester of PM's

As an admin, I'd like to be able to edit the requester on PMs for the purpose of causing less confusion when someone leaves our organization
Salvatore Topino 11 months ago in Preventative Maintenance (PMs)  / Users 0 Future consideration