ML Work Orders Ideas Portal
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Allow purpose to not be Required for Preventative Maintenance

Allow purpose to not be Required for Preventative Maintenance
Salvatore Topino 7 months ago in Preventative Maintenance (PMs) 0 Future consideration

Closed on first report or thanks for contact support email or have a check box not to send a notification on ticket creation

As a Helpdesk employee who receives calls for IT support, some of the support issues can be solved over the phone/remoting into their computer and helping the user. With that being said, a lot of the calls can be finished on the first call, but we...
Salvatore Topino 7 months ago in Notifications / Work Orders 0 Future consideration

When to create MLS work orders

I would like work order that are to be created from Schedules to be generated at 6:30am M-F only. My supervisors do not want to have there phones buzzing in the middle of the night but they need their phones on them 24/7 for other duties.
Salvatore Topino 7 months ago in Integration (ML Schedules) / Work Orders 0 Future consideration

Ability to set a desired completion time for a PM so we can sort based on overdue PMs.

We would like to set up our PMs with designated completion time ranges. We have a lot of quarterly PMs that need to be completed within the first month of the quarter or semi-annual or annual PMs that need to be completed within the first month of...
Salvatore Topino 7 months ago in Preventative Maintenance (PMs) 0 Future consideration

Ability to Remote Desktop via a work order

As tech support staff, we want to be able to start a remote desktop support session directly from a work order
Salvatore Topino 7 months ago in Assets / Integrations (External) / Work Orders 0 Future consideration

Assets to appear at the bottom of printed work order

It would be great if that on the print out of the work order, that I can see make, model, serial # for all associated assets on the work order because we forward these work orders to vendors and its very useful for them to have this info handy.
Salvatore Topino 7 months ago in Assets / Work Orders 0 Future consideration

Adding sub-categories for Problem Types

As a IT admin I would like the option of adding sub-categories to Problem Types so the end user submitting a work order can be more specific in their request. Instead of having a separate Problem Type for each of the following, they could be group...
Salvatore Topino 7 months ago in Admin Settings 0 Future consideration

Make inventory item type field value on inventory item detail page a clickable link that opens new tab of inventory item list page filtered down to that inventory type.

It would save steps to be able to click a link to the inventory type and have all those items pull up without having to go back to view all inventory and then filter (sometimes it can take a long time to have the item types pull up to filter by).
Salvatore Topino 7 months ago in Inventory 0 Future consideration

Ability to select multiple dates for each employee in WO

I would like to have a callability of selecting multiple dates for each employee in an WO. for Example: WO> Add Labor > MANAGE LABOR ON WORK ORDER> date ( on the calendar icon, I be able to select couple dates at the same time if the labo...
Salvatore Topino 7 months ago in Labor / Work Orders 0 Future consideration

Ability to associate Request Type(s) to Vendors

we have many vendors that are specific to either Tech or Maintenance/custodial so we would like to separate out specific vendors to make our users dropdown lists a bit more specific to their roles
Salvatore Topino 8 months ago in Vendors / Work Orders 0 Future consideration