ML Work Orders Ideas Portal
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Custom Report building for Work Orders that sends emails of reports to users

It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
Salvatore Topino 7 months ago in Reports / Work Orders 0 Future consideration

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Salvatore Topino 7 months ago in Roles / Users 0 Future consideration

Mass Update Devices to be Component Of

Allow the option when editing assets with mass update to make assets a component of. This would help when you have devices in a cart We could select all the devices and mark them as a component of another device in bulk. We have the option of scan...
Guest 4 months ago in Assets 1 Future consideration

Inventory history would list the location they were sent to and the person who ordered it.

Currently if you go to an item's history it just lists the inventory request ID. It lists the building, space and user for where the item came from and the user who completed the request, but nothing about it's final destination. I'm requesting th...
Salvatore Topino 7 months ago in Inventory 0 Future consideration

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino 7 months ago in Admin Settings / Work Orders 0 Future consideration

InTune (Device - Asset Integration for Microsoft)

Being able to bring in all of our Microsoft devices into ML Work Orders would greatly help tracking that device information for reporting purposes and associating those devices on work orders too
Salvatore Topino 7 months ago in Assets / Integrations (External) 0 Future consideration

Allow mass update for custom fields

Being able to mass update custom fields would be extremely helpful to keep custom field values up to date.
Salvatore Topino 7 months ago in Assets 0 Future consideration

When creating a new WO allow for the asset to be added/searched by other fields

Currently when you create a new WO and want to attach an asset to it you need to know the asset name. This value is not always known. It would be convenient to add assets to the WO by: Asset Type Space Assigned User Barcode Serial #
Salvatore Topino 7 months ago in Assets / Work Orders 0 Future consideration

Secondary column field choices reduce / filter based on other column filters.

When filtering assets, work orders, reports etc. using multiple columns the secondary column does not filter based on the first. For instance, on the 'All Work Orders' page I wanted to filter down to WOs in the West Middle School cafeteria. I firs...
Salvatore Topino 7 months ago in Work Orders 0 Future consideration

Confirmation Email for Work Orders that are submitted within ML Work Orders

It would be useful for the requestor of a Work Order to receive a confirmation email once the Work Order is sent. This will help to eliminate additional emails and calls to IT and maintenance that some employees make.
Salvatore Topino 7 months ago in Notifications 0 Future consideration