All ideas

ADA & Health Services Librarian: Some visually impaired patrons are having problems with the keyboards for the public printers & scanner. I checked with Deirdre & she told me to go ahead & contact you. These would be the black keyb...

Now that we can assign by teams, it would be great if each team member had a calendar (or integrate with google calendar?!) that would allow them to access the calendar and see all the work orders due that day. For our grounds crew, this would rea...

Our HR staff prefer the email notifications to not include the file attachments that the user submits or they submit. They also suggested that if the submitters could have it as a setting in their notifications for them to turn on their preference...

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...

We have work order priority set to admin only but when the work order notification/submission email goes out it shows the priority Our end users are thinking their work orders are lower priority than they really are. If we could remove that variab...

One Roster is the standard data model that Student Information Systems utilize to exchange roster information, course materials, and grades between systems. Instead of needing to connect to individual APIs for each SIS system you can utilize the O...

I liked the canned responses but it has to be done by a human. It would be great to be able to give an auto-response to each problem type. For instance, if a user chooses "Password Reset" for the problem type, the auto responses would be the Passw...

Hi, We would like to add the following status options: - Summer work. -Winter break work. -Spring Break Work. -Christmas Break Work. -Part On Order. -Possible Denies. -Higher Approval. Thank you.

I noticed that when looking our Inventory with MLW if I check the boxes for the inventory items I want and do Actions > Export to excel, it just exports the entire inventory selection and not the items I specifically selected. If export to exce...

Follett Internal Implementation - Customer RequestCustomer would like to prevent students from being able to log in. Can a checkbox be placed in the Role permissions to enable/disable logins? Might be recommended to check the box as a default.