All ideas

One Roster is the standard data model that Student Information Systems utilize to exchange roster information, course materials, and grades between systems. Instead of needing to connect to individual APIs for each SIS system you can utilize the O...

We've stopped using LDAP in favor of Microsoft Azure/Entra SSO, and this works extremely well.LDAP, however, used to sync not only the users and emails, but also the Phone field. I know this can be done with other apps through adding an additional...

It would be great if MLWOs would email/prompt every so often to check if information is correct, mainly default building and space, but for others, it may be beneficial for all fields in the profile screen. We allow our users to email in IT reques...

Use camera to read package tag/package slip and determine who it is for, who its from, what it is (If applicable) and create relevant inventory or asset for the package. Would be like a mailroom management option, could also have a status section ...

We are now using the Maintenance, Technology and Inventory Work Order modules of your product. We had a question from administration on the possibility of having a custom from within a request for items such as new technologies. Here are a few exa...

On the "Open Request" page, the column option for "Campus" is missing and thus you are unable to filter easily by a different campus.

Heat is off and still pouring in.

As an IT Technician, it would make our team more efficient when responding to tickets to know whether or not other members of our team is reviewing the same ticket. This can prevent duplicative work as well, because I could be working on a ticket ...

As an IT admin, sometimes we have many requests that need the same canned response or note applied to them, it would be really efficient to be able to apply the note/canned response all at once rather than doing it 1 request at a time.

I have assets that have many components and are checked out frequently (wireless mic systems, mobile lighting rigs, etc.) In building the "Master" asset groups, I checked the box to "Include Related Assets on Requests". However, when I check out a...