All ideas

It would be useful if a given role had a check box to "Center and Largen" the 'New request' button so it is much more visible when they log in.

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...

We had an issue where we were testing out request status feature in the system and it ended up sending out thousand of emails. After talking with Support they had no option to stop these emails from going out so we had to add your email to our spa...

We were trying to create a detailed canned response and hit the character limit. If the character limit could be increased to 5000 outside of the 2000 its currently looking at that would help us create more detailed canned responses for our users

An example, "I need a desk delivered and assembled."Our delivery team is different from our assembly team. There's really no reason to require this to be two seperate work orders. That's time consuming for all involved. It would be nice if we coul...

I liked the canned responses but it has to be done by a human. It would be great to be able to give an auto-response to each problem type. For instance, if a user chooses "Password Reset" for the problem type, the auto responses would be the Passw...

While working on getting out assets into our system we noticed there doesn't seem to be a way to automatically create a Work Order when its being checked in for repairs. If we had the ability to create a Work Order based off the check in comments ...

Hi, We would like to add the following status options: - Summer work. -Winter break work. -Spring Break Work. -Christmas Break Work. -Part On Order. -Possible Denies. -Higher Approval. Thank you.

Our HR staff prefer the email notifications to not include the file attachments that the user submits or they submit. They also suggested that if the submitters could have it as a setting in their notifications for them to turn on their preference...

WOs generated by MLS should be canceled automatically if the reservation it corresponds to is Canceled or Deleted. It is not intuitive to have to manually cancel the reservation and try to hunt down the work order it goes with