ML Work Orders/Helpdesk Ideas Portal
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Edit Empty Fields for Synced Devices

The abilty to edit the empty fields of assets that were synced. Google Admin Devices that are synced do not have the option of inputting the PO or Custom Fields. This would be perfect for any internal info as well such as the asset state having a ...
Guest 6 months ago in Assets 0 Being Reviewed

Receive Notifications in ML Without Requiring Email Notifications

Our facilities secretary who manages WOs for the district, wants to receive notifications within MasterLibrary but the emails are clogging up her email inbox. When we disable email notifications setting in the user profile it does not generate any...
Charles Whetstone 9 months ago in Notifications 1 Future consideration

Have WOs coming from MLS updated if that event in MLS is updated

Changes in MLS events to reflect on the WOs that are created inside MLW from those events. An example is if start/end times change on the event.
Salvatore Topino 12 months ago in Integration (ML Schedules) / Work Orders 1 Future consideration

Create External Work Orders API

We would like to leverage an MLW API for work order and labor information so that we can use it another reporting engine.
Salvatore Topino 12 months ago in Integrations (External) / Reports 0 Future consideration

Ability to upload files to Vendors (like their insurance and contract)

As a administrator I would like to insert Vendor files so that I can upload their insurance certificates and contracts
Salvatore Topino 12 months ago in Vendors 5 Future consideration

Add a Knowledge Base

In our current Web Help Desk we use the FAQ section that we can link back to a work order even before a user put in a help desk ticket so can solve their own issue without waiting for help.
Salvatore Topino about 1 year ago in Other (Provide Description) 0 Future consideration

Create an ML Drawings page within ML Work Orders so users can easily submit work orders using a floorplan view of their building

Right now, having my staff get in and using ML Drawings has been tough since it is another product from ML Work Orders. Using ML Drawings to submit work orders is a great idea because of the graphical context you get with the floor plan. For easie...
Salvatore Topino 6 months ago in Integration (ML Drawings) / Work Orders 0 Future consideration

Require Asset Barcode to be scanned when completing a PM Work Order

To ensure my team actually visited Asset(s) on a PM generated Work Order, it would be helpful to have a setting to make certain PMs require a barcode/QR code scan before completing the PM. The user who scanned date/time stamp should display on the...
Salvatore Topino about 1 year ago in Preventative Maintenance (PMs)  / QR Codes/Barcodes / Work Orders 0 Future consideration

Column Filter Checkboxes per user for "Requested By" on Total Cost Report

Currently there is no option to select a user and check them off to filter in the 3 dots next to "Requested By" on the total cost report. It would be good to have an option to filter on "Requested By" on this page using those same checkboxes like ...
Dan Grassel 6 months ago in Reports 0 Being Reviewed

Can the area to upload files to a work order "pop" more?

I get a lot of comments about the "related files" line of the work order form just blends into the rest of the form, making it easy to forget. And I can't really argue with that, as I am constantly passing it up. Can this "pop" more?
Rebekah Leslie 3 months ago in Work Orders 1 Being Reviewed