ML Work Orders/Helpdesk Ideas Portal
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    DRAIN PIPES ARE BACKING UP IN KITCHEN

    THIS HAS BEEN AN ONGOING ISSUE ALL WEEK IN MY KITCHEN. THE SLOP SINK DRAIN IS BACKING UP INTO THE KITCHEN CAUSING AN EXCESSIVE AMOUNT OF WATER TO SIT ON MY FLOOR. I HAVE BEEN MOPPING AS BEST AS I CAN BUT NOW THAT IS NOT EVEN HELPING. PLEASE ATTEND...
    Jennifer Bishop 4 months ago in Work Orders 0

    Create an ML Drawings page within ML Work Orders so users can easily submit work orders using a floorplan view of their building

    Right now, having my staff get in and using ML Drawings has been tough since it is another product from ML Work Orders. Using ML Drawings to submit work orders is a great idea because of the graphical context you get with the floor plan. For easie...
    Faisal Ghias over 1 year ago in Integration (ML Drawings) / Work Orders 0 Future consideration

    SAML setting for Active/Inactive

    We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
    Dan Grassel 12 months ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

    The ability to remove obsolete items from inventory.... We do not want individuals requesting items that are no longer in stock.

    Some items are no longer made, or are environmetally unsafe.... these items should be able to be removed from the inventory lists.
    Guest 12 months ago in Inventory 1 Being Reviewed

    Provide more info on the Check-in and Check-Out Assets pages

    More info on the Assets > Check-Out and Check-In Assets pages would be useful. A "No results found" message is often displayed, but this could mean a lot of things - Was the asset already checked in or out? Is there a user permissions issue? Do...
    Joe D'Urso over 1 year ago in Assets 1 Being Reviewed

    @ tagging in notes that overrides email preferences.

    It would be useful to be able to tag someone to a note in a work order/inventory request even if they have the notes box unchecked on their email preferences. Some people uncheck all the boxes, which I get, but it makes requesting details difficul...
    Rebekah Leslie over 1 year ago in Notifications 2 Being Reviewed

    Asset Type Images

    We should be able to upload an image to the asset type, not specifically to each asset. So, for instance, I should be able to upload an icon of a generic laptop to the "Laptop" asset type and it show for all laptops. I shouldn't have to do this fo...
    Thomas Balne 4 months ago in Assets 2

    Resupply Report you can run based off building

    For consumption reports, the only way I've found anything close to what I'm looking for is to go to History, click on the export to excel, and then manipulate the line items I'm looking for in a mini spreadsheet of my own on each inventory item to...
    Dan Grassel about 1 year ago in Reports 0 Being Reviewed

    Custom Report building for Work Orders that sends emails of reports to users

    It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
    Faisal Ghias about 2 years ago in Reports / Work Orders 1 Future consideration

    Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

    This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
    Faisal Ghias about 2 years ago in Roles / Users 2 Future consideration