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Apple Products to be added for JAMF

I was working on getting JAMF setup and notice that some of my devices synced but not all of them. Can you add these products to allowed to sync via JAMF? imac (24-inch, m1, 2021) imac intel (retina 5k, 27-inch, 2019) imac intel (21.5-inch, mid 20...
Dan Grassel about 1 year ago in Assets / Integrations (External) 0

Custom Calendar

The option to add a completely custom calendar and be able to repeat for however long needed. ie. weekly, monthly, yearly. Example: We have a moisture check that needs done weekly in the winter months to prevent frozen pipes, however only needs do...
Vanessa Neuenschwander over 1 year ago in Preventative Maintenance (PMs) 5 Being Reviewed

Add copy option for PM's

For work orders we can copy a request and make changes. (changes for services or dates) It would be helpful if we can copy a PM to submit multiple random dates to send out for additional dates.
Guest about 2 years ago in Preventative Maintenance (PMs) 1 Being Reviewed

close multiple work orders at once by selecting completed work orders

instead of closing each work one by one select as many completed work orders and close them all at once.
Guest over 1 year ago in Work Orders 0 Being Reviewed

Add "Project" to Approve/Assign Modal

We want the Approve/Assign modal to grant us the option to add another section after Problem Type, that can be put in called “Project” which will list all of our project categories such as Vandalism, Rainy Day. This is for our Administrative Coord...
Shahrzad Safa 5 months ago in Admin Settings 0

permit .csv file format for attachments

When we create a ticket for IT, we are not able to attach a .csv file format that is commonly exported for business functions. Please add .csv as an acceptable file format for attaching to tickets.
Guest about 2 years ago in Imports & Exports 1 Being Reviewed

Internal comments or replies from "to assigned" field puts ticket in "In Progress" state

Didn't see an idea exactly like this, so apologies if it's a repeat - Is there a setting or could there be a setting we can toggle that when a person in the "Assigned To" field makes an internal or external comment, the ticket status is automatica...
Steph P 11 months ago in Automation 1

Create an ML Drawings page within ML Work Orders so users can easily submit work orders using a floorplan view of their building

Right now, having my staff get in and using ML Drawings has been tough since it is another product from ML Work Orders. Using ML Drawings to submit work orders is a great idea because of the graphical context you get with the floor plan. For easie...
Faisal Ghias about 2 years ago in Integration (ML Drawings) / Work Orders 0 Future consideration

Highlight "Files" tab when there are attachments.

The files tab button only adds a number in () when there are submitted files with a request. I have on occasion missed that a user has included a screenshot with their request but had not mentioned it in the description, as most don't attach files...
Grant Sparkman 5 months ago in Work Orders 0

Custom Report building for Work Orders that sends emails of reports to users

It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
Faisal Ghias over 2 years ago in Reports / Work Orders 1 Future consideration