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Custom Report building for Work Orders that sends emails of reports to users

It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
Faisal Ghias over 2 years ago in Reports / Work Orders 1 Future consideration

Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
Faisal Ghias over 2 years ago in Roles / Users 2 Future consideration

Ability to have custom fields show up on requests for internal users only (Admin and Technicians)

For example they need to track Additional Account Codes on a request. They need to be able to build a custom field that does not show on the request form for basic requestors. When building custom fields have an option to determine where the field...
Dan Grassel over 1 year ago in Work Orders 0 Being Reviewed

Create External Work Orders API

We would like to leverage an MLW API for work order and labor information so that we can use it another reporting engine.
Faisal Ghias over 2 years ago in Integrations (External) / Reports 0 Future consideration

Powerschool SIS integration

this will allow staff members to see their classes and student rosters within MLW and easily submit requests on behalf of their students.
Faisal Ghias over 2 years ago in Integrations (External) / Users 2 Future consideration

Completing WO only in approved Status

Currently if a role has the permission to complete a work order on behalf of other they can complete work order even in pending status. We would like all work orders to be approved before anyone assigned can mark complete. Even if the staff themse...
Maria Tivoli 5 months ago in Work Orders 0

Import Inventory with csv file

It would be nice to import inventory with csv. This would make it easy when adding a lot of new inventory item so they wouldn't need to be added manually. It would also be convenient when updating inventory.
Guest 5 months ago in Imports & Exports 0

Limiting number of emails sent from doing a mass update

Recently we ran into a scenario where we almost sent out thousands of emails to our end users due to an update we were performing in the system. To prevent this scenario in the future if we had a way to limit the amount of notifications certain up...
Dan Grassel 10 months ago in Admin Settings 0

Canned Response Functionality update

We were looking for an option to have say an auto response send out when a work order is submitted. While reviewing how canned responses work I feel this feature could do what we are looking for but would need improvement. If there was an option w...
Dan Grassel 10 months ago in Admin Settings / Notifications 0

Request Status speed bump

We ran into an issue with doing a manual sync on request status and ended up almost sending out 2,000+ emails There was no pop up or anything to let me know how many emails this feature was about to send out. I know that is present when you are ma...
Dan Grassel 10 months ago in Admin Settings / Notifications 0