All ideas

We noticed that when updating the requester on a work order and going to the asset section it does not list the requesters assets like it does when you are submitting a new request. If the functionality between how the assets present themselves wh...

We have work order priority set to admin only but when the work order notification/submission email goes out it shows the priority Our end users are thinking their work orders are lower priority than they really are. If we could remove that variab...

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...

If were tracking photos elsewhere for each aset record, it would save A LOT of time being able to import these images rather than uploading them 1 asset at a time.

We want the Approve/Assign modal to grant us the option to add another section after Problem Type, that can be put in called “Project” which will list all of our project categories such as Vandalism, Rainy Day. This is for our Administrative Coord...

Rather than have our end users set the priority of their request, it would be helpful to have the priority get automatically changed based on the purpose type.

The files tab button only adds a number in () when there are submitted files with a request. I have on occasion missed that a user has included a screenshot with their request but had not mentioned it in the description, as most don't attach files...

Looking to be able to add files to an inventory request backorder like a work order. It would be beneficial so that PO forms could be attached and vendor invoices. Keeping all info in one location for an order.

I noticed that when looking our Inventory with MLW if I check the boxes for the inventory items I want and do Actions > Export to excel, it just exports the entire inventory selection and not the items I specifically selected. If export to exce...

When a ticket is in the 'On Hold' status, the option to complete the ticket is not an option. If you wish to close out the ticket while the ticket is still 'On Hold', you must change the status back to 'In Progress' before changing the status to '...