Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

All ideas

Showing 453 of 453

Ability to see email history log as you can in MLS

We have staff that say they aren't getting email notifications for new notes added to work orders (even when send email is check). We verify their settings of notifications that emails should be sent. But it would be nice to have the ability to se...
Maria Tivoli 2 months ago in Notifications 0

Check out multiple assets as a component group

I have assets that have many components and are checked out frequently (wireless mic systems, mobile lighting rigs, etc.) In building the "Master" asset groups, I checked the box to "Include Related Assets on Requests". However, when I check out a...
Dale Ashauer 9 months ago in Assets 1 Being Reviewed

Assign Audits to Work Order directly from Audit/Retain audit for annual use

We're building audits that I need to assign to various workers. Currently, I have to create a work order and put a link to the audit in notes. I'd like to be able to create a WO from the audit, or to at least be able to assign to various users fro...
Dale Ashauer 9 months ago in Inventory 2 Being Reviewed

Audit Creation: Maximum Assets per page view needs to be larger

If I have more than 50 assets to be included in an audit, checking the "select all" box on the manage assets page (filtered to the chosen assets) only selects the maximum 50 view from the current page. If I go to additional asset pages and check "...
Dale Ashauer 9 months ago in Inventory 2 Being Reviewed

Auto Assign Inventory

Similar to Maintenance and Technology requests, we would like to ability to Auto Assign Inventory requests. We have a single individual at each of our buildings who is responsible for all inventory requests for their building. Having Inventory req...
Guest 2 months ago in Inventory 0

Inventory Inactivation should delete it from the system

When I inactivate an inventory item/space it still shows in the list and can be reactivated. I believe once a inventory item/space is inactivated in the system by the District admin you should be given the choice to delete it from the system preve...
Dan Grassel 10 months ago in Admin Settings / Inventory / Roles 0 Will not implement

Add "Work Order Title" as a field on Work Order Forms

WORK ORDERS: WE NEED A BRIEF “TITLE” OR “SUBJECT” FIELD before the Description field. We need the Subject line from helpdesk emails to populate that brief “title” field. We would also use it to add/adjust a short description of the issue, so we do...
Faisal Ghias almost 2 years ago in Work Orders 2 Future consideration

Email for SSO Group Fails

Have an email go out to IT Staff that would make it known that SSO Group Syncing failed the prior time it was ran
Guest 3 months ago in Reports 0

Is there a way we could have "assigned users" added to the columns on asset audits and be able to sort the columns?

This would be helpful so if someone brings you all their keys, for example. All you have to do is click on the "assigned user" column and find their name alphabetically and then check off their 6 keys all at once without having to do a lot of scro...
Rebekah Leslie 3 months ago in Assets 0

The ability to give a user access to complete an already run audit.

I'd like to be able to create an audit for our assets, like keys for example, at each building, but then have the building admin assistants do the check boxes for each key and then submit it. But I also don't want them to have access to go in and ...
Rebekah Leslie 3 months ago in Assets 0