All ideas

It would be terrific if there were an option for ticket templates, or pre-filled tickets. It would help when creating similar type tickets for similar type situations, such as when multiple users are asking for the same thing or an issue affects m...

The option to add a completely custom calendar and be able to repeat for however long needed. ie. weekly, monthly, yearly. Example: We have a moisture check that needs done weekly in the winter months to prevent frozen pipes, however only needs do...

Want to be able to send an update/ask question/email other users from the notes section other than the requestor. For example, if I needed to communicate with another user but keep the requestor in the loop, I can type in the email of the user I w...

We noticed that the Summary Dashboard lets you view the data you filtered on the dashboard to somewhat of a report view but there is no option to export the filtered list. This feels like a system limitation since we can view the filtered data but...

instead of closing each work one by one select as many completed work orders and close them all at once.

It would be really useful if we can get an audible notification when requests come in. Right now we have to constantly check open requests and if we forget to, we miss new requests that come in. It would be a big help for everyone if we can hear a...

For work orders we can copy a request and make changes. (changes for services or dates) It would be helpful if we can copy a PM to submit multiple random dates to send out for additional dates.

This would help me make sure I am working on the tickets timely.

I would like to separate work orders from PM's instead of having them bunch together.

Now that we can assign by teams, it would be great if each team member had a calendar (or integrate with google calendar?!) that would allow them to access the calendar and see all the work orders due that day. For our grounds crew, this would rea...