All ideas

An example would be our sprinklers being blown out. This happens at every building. When you click all buildings for the PM location, it creates a request per building. It would be nice if there was an option for location that would create a reque...

It has come to our attention that when you use the telerik feature to update a status from the View all Request, Open assignments, etc and its a work order generated from a PM that will let you complete the work order even if there are required st...

I know I can change the requestor field, but I would like to be able to change the Creator field as well. A lot of times I end up putting in a ticket on behalf of a teacher and then that gets added to MY submitted ticket count. The system also beh...

On the configuration page for Approval Paths (MANAGE APPROVAL PATH), you can filter by Buildings and Spaces but not Floors. It would be significantly easier to filter by floors instead of adding all the spaces.

In the Auto Notify configuration (Manage Auto Notify), you can filter by buildings, but not individual floors (or spaces for that matter). The need to notify people based on Workorders submitted within certain floors and spaces is needed in large ...

I have noticed that when you create a report from the Request Report, there is no way to edit the name of the report after you save it. We also noticed there is no visual indicator showing you that the columns you added/removed or filtering that y...

We created teams in our system and when trying to build reports specifically off the teams we created we noticed that there is no teams column that can be added to the Request Report. If there was a columns for Teams that would help alleviate all ...

We often get multiple work orders from various sources referencing the same problem. (for example three reports of a light needing to be replaced. It would be great to be able to merge them so there are fewer open WOs to track.

We noticed on the work order request that you can put in a past date for the Completed by value. There should be a check in the system to ensure that the completed by date is not before the submission date. If this change could happen to the syste...

We noticed just recently that all of our status tiles on the dashboard reset to all 0. We were told that they reset on July 1 due to a "standard" fiscal year. In Maintenance and Technology, our tickets roll over month over month and we don't "rese...