All ideas

WOs generated by MLS should be canceled automatically if the reservation it corresponds to is Canceled or Deleted. It is not intuitive to have to manually cancel the reservation and try to hunt down the work order it goes with

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...

We created some custom fields for our Field trip custom forms and realized I can only see those custom fields when I am look Reports and not in any of the View Request screens. I work mainly out of the View All Request screen in the system and bei...

After working in the site I was thinking that the Approve/Assign request feature is almost setup to allow you to do everything to a work order you would need to without having to actually open the work order If there could be 2 enhancements - This...

At our district we have a custom form on our website for parents and students to submit requests as they do not have accounts within MLWOs. This has improved communication, but it does come a drawback; they are not able to receive emails when thei...

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...

We often get multiple work orders from various sources referencing the same problem. (for example three reports of a light needing to be replaced. It would be great to be able to merge them so there are fewer open WOs to track.

We noticed that whenever you complete a work order request in MLW it will send a notification to the requestor. The problem with that is when we mark a students repair ticket as closed/complete we do not want our students to get that notification....

When a user is disabled/inactivated in LDAP, I would like them to be deleted or inactivated in the system automatically

Recently we ran into a scenario where we almost sent out thousands of emails to our end users due to an update we were performing in the system. To prevent this scenario in the future if we had a way to limit the amount of notifications certain up...