All ideas

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...

While working with Support regarding notifications that go out for work orders we I noticed they can view the emails/notifications for work orders directly from the work order details. As an admin I have to go to Settings > Notification History...

A column to indicate if an asset has already been assigned to ML Drawings would be very beneficial when assigning existing assets to MLD.

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...

Technology Coordinator I would like to recommend adding MFA as an option to secure accounts. Please and thank you.

I would like a CSV option for the Breakdown per Budget Code graph on the Total Cost Breakdown Dashboard.

In other help desk systems, I have had the option to pick all tickets that have not been assigned as a canned option. Would like to see that be an option under Requests.

Within a work order request, could the history tab list that it was assigned 'due to Auto-Assignment' to avert any uncertainty of how the 'assignment' occurred? The history logs currently list the person who created the work order as the assigner,...