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Some way for work orders with a due date say "due today" or "due in a few days"?

Sometimes people forget what day of the week it is. My mother once showed up for a doctor's appointment a week early. The lady thought she was crazy. We've had a few instances where someone gets the date confused and forgets to do something time s...
Rebekah Leslie 9 months ago in Work Orders 2 Being Reviewed

only receive notifcations for workorders in a saved filter view

They offer a pop-up notification that displays when new work orders are submitted in the top right of the page and when the pop-up is selected, the webpage will refresh. This pop up should be improved to be able to dynamically show notifications o...
Xavier Nicolas about 2 months ago in Notifications 0

This account is managed by Google. You can't change your E-mail Address." needs to say Microsoft when Azure is active

"This account is managed by Google. You can't change your E-mail Address." - shows when editing a user just with Microsoft/Azure SAML setup, so it is causing confusion because the system is not connected to Google at all.
Dan Grassel 4 months ago in Integrations (External) / Single Sign On (SSO) 0

Add Notification tab to Work Order details

While working with Support regarding notifications that go out for work orders we I noticed they can view the emails/notifications for work orders directly from the work order details. As an admin I have to go to Settings > Notification History...
Dan Grassel 9 months ago in Notifications / Work Orders 0 Being Reviewed

Add column "Assigned to Drawings" on Manage Assets page

A column to indicate if an asset has already been assigned to ML Drawings would be very beneficial when assigning existing assets to MLD.
Dale Ashauer 9 months ago in Integration (ML Drawings) 2 Being Reviewed

Support basic HTML markup from tickets opened by email

Hello, We have many systems that open tickets by email. Some use bold, underline, italics, line breaks, horizontal rules, and paragraph tags to break up and format the email. When ML Work Orders processes the incoming email as a ticket, all format...
Eric Davidson over 1 year ago in Performance (Work Orders) 5 Being Reviewed

Add/edit/remove Due Date after an asset is checked out

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...
Joe D'Urso 10 months ago in Assets 1 Being Reviewed

The ability to restrict inventory categories/types based on user role

We would like the ability to restrict inventory categories/types based on the user role. For instance, custodial staff in our schools place inventory requests for certain items. However, we have inventory items we keep in stock for our maintenance...
Maria Tivoli about 2 months ago in Inventory 0

back door lock cylinder at HMS Kitchen

The cylinder on the back door sticks in the unlock position, which causes the door not to latch correctly, which allows entry from anyone.
Jennifer Bishop about 2 months ago in Work Orders 0

Automatic notification when you take away a work order.

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...
Guest 10 months ago in Notifications 0 Being Reviewed