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The ability to restrict inventory categories/types based on user role

We would like the ability to restrict inventory categories/types based on the user role. For instance, custodial staff in our schools place inventory requests for certain items. However, we have inventory items we keep in stock for our maintenance...
Maria Tivoli 5 months ago in Inventory 0

back door lock cylinder at HMS Kitchen

The cylinder on the back door sticks in the unlock position, which causes the door not to latch correctly, which allows entry from anyone.
Jennifer Bishop 5 months ago in Work Orders 0

Filter allowed Google SSO users by Organizational Unit instead of what group they're in

Currently, users that have access to submit work orders have to be in a specific Google Workspace Group. I'd like to be able to allow all users in specific Google Org Units to be able to submit workorders.
Joe Rodriguez 9 months ago in Single Sign On (SSO) 0

We need to be able to convert the Summary Dashboard into a printable file exactly like it shows on the dashboard.

We use this dashboard to send a Monthly Report to our School Board of Directors.
Guest 9 months ago in Reports 0

CSV for Total Cost Breakdown Dashboard (Breakdown per Budget Code)

I would like a CSV option for the Breakdown per Budget Code graph on the Total Cost Breakdown Dashboard.
Guest 5 months ago in Reports 0

Under Requests, add an option to see all Unassigned.

In other help desk systems, I have had the option to pick all tickets that have not been assigned as a canned option. Would like to see that be an option under Requests.
Guest 5 months ago in Top Level Search 0

Auto-Assignment

Within a work order request, could the history tab list that it was assigned 'due to Auto-Assignment' to avert any uncertainty of how the 'assignment' occurred? The history logs currently list the person who created the work order as the assigner,...
Guest 5 months ago in Notifications 0

When a Event attached to a WO is cancelled the WO should automatically closed as well

We have athletic events integrated in our system that generate WOs from time to time. When Those athletic events get cancelled, we are noticing that the WO that was opened does not close. It would help keep our system accurate and update to date i...
Dan Grassel about 1 year ago in Integration (ML Schedules) / Work Orders 0 Being Reviewed

Note section Improvement to stop lose of notes

When filling in the "Notes" section of any work order, you should have to click on a button to enter a note and not be able to navigate away before pressing save. My tech's are complaining that they enter copious notes but then fail to press the s...
Dan Grassel about 1 year ago in Work Orders 0 Being Reviewed

Summary Dashboard Filtering options

I was testing the new Summary Dashboard and when I was trying to filter on the report - Specifically Problem type - I noticed that there is not a way to currently filter out the just 1 item. Right now I have to essentially select ALL of the items ...
Dan Grassel 10 months ago in Reports 0