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    Weekly checks to make sure work orders are complete

    On a different WO system we could create a weekly check for the school to see what WOs were closed. The head custodian would get the list of closed WOs and verify that the WO was taken care of and then that WO would be completed. If they checked a...
    Bruce Harvey 8 months ago in Work Orders 1 Being Reviewed

    Urgent WO text messages to all staff

    Our IT director would like to receive a text message for every Urgent work order without being added as additionally notified on all ticket types. If our entire team could receive the text that would be great. We had this ability with our previous...
    Cheryl Persinger about 1 year ago in Notifications 2 Being Reviewed

    Audits for Inventory?

    It would be cool if we could do audits for inventory. Ideally, if we could assign spots (like rack 1, shelf 2 etc) we could choose to audit by assigned locations. I've got a pretty extensive knowledge on retail BOH daily/weekly auditing that is a ...
    Rebekah Leslie 9 months ago in Inventory 4 Being Reviewed

    When auditing the page adjusts to the top each time, can this be prevented?

    If you're auditing a lot of items it can be tedious to keep scrolling after clicking a checkbox. If it could stay put until you hit complete that would be awesome.
    Rebekah Leslie 9 months ago in Assets 1 Being Reviewed

    Reroute for request type.

    Reroute is currently only meant for approvals, but it should also be able to be for assignees to change the request type. If a request is put in for 'Technology' but is meant for 'Maintenance' then we should be able to click reroute or another but...
    Guest about 1 year ago in Work Orders 2 Being Reviewed

    Creating WO Method

    I'm submitting this idea on behalf of an admin user at GA4. We need a new method for when work orders are created based on MLS events. The new method we're looking for is to have 1 work order created for an entire Recurring Request. We would like ...
    Serena Utz 4 months ago in Work Orders 0

    Custom Report building for Work Orders that sends emails of reports to users

    It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
    Faisal Ghias almost 2 years ago in Reports / Work Orders 0 Future consideration

    Allow staff from within a single role to be able to assign workorders to only themselves - not to other staff members from within that role.

    This addition would be useful because it would allow our maintenance staff, who enter their own workorders for record keeping, to be able to complete the actual work, assign it to themselves and close the ticket. We do not want the staff in our 'm...
    Faisal Ghias almost 2 years ago in Roles / Users 2 Future consideration

    After I assign a work order take me to Pending My Approval instead of the already assigned work order.

    It would be very helpful and time-saving for the system to redirect me to "Pending My Approval" after assigning a work order instead of the one I just assigned.
    Guest 9 months ago in Admin Settings 2 Already exists

    The ability to search for multiple assets by the asset number

    Being able to search multiple assets using some delimiter like a comma.
    Faisal Ghias almost 2 years ago in Assets 0 Future consideration