All ideas

Reroute is currently only meant for approvals, but it should also be able to be for assignees to change the request type. If a request is put in for 'Technology' but is meant for 'Maintenance' then we should be able to click reroute or another but...

Add a editable homepage that would allow us to place widgets for currently open incidents, assigned assets, a big link to make requests, etc. This would be great to simplify things for end users, it would also allow us to place links to forms such...

Have an email go out to IT Staff that would make it known that SSO Group Syncing failed the prior time it was ran

Add more to the google device integration API to allow enableing/disableing google devices, as well as clearing profiles, powerwashing, etc. I have seen this in other Google integrated Asset management and it has been very helpfull to not have to ...

This would be helpful so if someone brings you all their keys, for example. All you have to do is click on the "assigned user" column and find their name alphabetically and then check off their 6 keys all at once without having to do a lot of scro...

I'd like to be able to create an audit for our assets, like keys for example, at each building, but then have the building admin assistants do the check boxes for each key and then submit it. But I also don't want them to have access to go in and ...

We noticed that when people get a work order email that the link at the bottom will take you directly into the work order, but if the user hadn't been logged in and they get to the login screen and do the Microsoft authentication that it just brin...

We would like the ability to merge PMs and not lose the history of requests that have already been created. When we switched over to MLW PMs were transferred. But they can be set up cleaner with 1 PM and setting it to create a request per building...

When adding new assets, an EFR is required. It seems the many of our assets have no logical EFR. We've had to do some very creative thinking and we wind up with assets that aren't truly of the EFR type assigned. Can we possibly be able to add/edit...

On a different WO system we could create a weekly check for the school to see what WOs were closed. The head custodian would get the list of closed WOs and verify that the WO was taken care of and then that WO would be completed. If they checked a...