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Filter Spaces by Building on Custom Forms

Currently when you use a custom form and allow users to select a building, it does not filter the spaces/rooms based on the building that is selected. It should only show spaces that are assigned to the building.
Guest over 1 year ago in Work Orders 3 Planned

The ability to search for multiple assets by the asset number

Being able to search multiple assets using some delimiter like a comma.
Faisal Ghias over 2 years ago in Assets 0 Future consideration

Allow admin to also control users profile page email notification preferences

I would prefer to set up the email notifications instead of allowing the user. This has worked out best when using Schooldude. 
Faisal Ghias over 2 years ago in Notifications 0 Future consideration

Ability to upload files to Vendors (like their insurance and contract)

As a administrator I would like to insert Vendor files so that I can upload their insurance certificates and contracts
Faisal Ghias over 2 years ago in Vendors 5 Future consideration

Add a Knowledge Base

In our current Web Help Desk we use the FAQ section that we can link back to a work order even before a user put in a help desk ticket so can solve their own issue without waiting for help.
Faisal Ghias over 2 years ago in Other (Provide Description) 1 Planned

Add reminder emails to the person the asset/device is checked out to.

It would be helpful to have check out reminder emails go out to the person the asset/device is checked out to on the day before due date, due date and daily reminder emails when the check in is past due.
Faisal Ghias over 2 years ago in Assets 0 Future consideration

Ticket Macros

I want to propose adding “Ticket Macros” to the system so our techs can execute multi-step standardized workflows in one action. Example use cases: closing a ticket with verification, escalating to Tier 2 with triage context, reopening with struct...
Guest about 1 year ago in Work Orders 0

Improve Formatting of Work Orders Submitted via Email

Work orders submitted via email are hard to read because recipients, the subject, and the email body are added to the work order as continuous text without character returns.
Jeff LaBenne over 1 year ago in Work Orders 0 Being Reviewed

Disable Unique Asset Names

Asset Names should not be required to be unique. If I have 1000 of the same device (iPad or Laptop Chargers, Carts, Access Points, etc) the name should be the same. Having different names for each device is redundant to the barcode attribute. Barc...
Sebastian Rossi about 1 year ago in Assets 0

Can the inventory added to work orders show on the inventory request detail report?

Inventory request detail report is the only report that has the budget codes on it, so we use that monthly to give to our accounting department to move funds around appropriately. This has worked wonderfully until I recently noticed one of our man...
Rebekah Leslie 7 months ago in Reports 0