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Work order Import - client facing

We were looking to import some work orders into the system like how you can with events in Schedules and found out that we would need to engage support to import work orders. If there could be a client facing work order import like schedule event ...
Dan Grassel 6 months ago in Admin Settings / Work Orders 0

Notification Email toggle switch

We would like an admin toggle option for our users where the notification emails they receive hides the information in the email and tells them to log into the system to review x work order This will help us get our teams to actually log into the ...
Dan Grassel 6 months ago in Admin Settings / Notifications 0

Add Notification tab to Work Order details

While working with Support regarding notifications that go out for work orders we I noticed they can view the emails/notifications for work orders directly from the work order details. As an admin I have to go to Settings > Notification History...
Dan Grassel over 1 year ago in Notifications / Work Orders 0 Being Reviewed

Add column "Assigned to Drawings" on Manage Assets page

A column to indicate if an asset has already been assigned to ML Drawings would be very beneficial when assigning existing assets to MLD.
Dale Ashauer over 1 year ago in Integration (ML Drawings) 2 Being Reviewed

Retired Date on Asset auto populate when switched to retired status

I noticed that when I switch an asset to the retired status the retired date does not populate. Logically it would make sense for that value to automatically populate when the status on an asset is changed. Having to go back and put the date in on...
Dan Grassel about 1 year ago in Assets 0

Automatic notification when you take away a work order.

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...
Guest over 1 year ago in Notifications 0 Being Reviewed

Summary Dashboard be the default Dashboard for all users

I've seen the ideas for the Main dashboard but I wanted to see if the Summary Dashboard that is in the system could be the default dashboard for the users. I was looking over that dashboard after talking with support and that dashboard has everyth...
Dan Grassel 6 months ago in Other (Provide Description) 0

Email work order feature enhancement

We saw a work order come into the system and after talking with Support were able to determine that it was a student using the email to work order feature in the system. This student did not have a user in the system as well. If this feature can b...
Dan Grassel 6 months ago in Admin Settings / Work Orders 0

Send emails to non-org users.

At our district we have a custom form on our website for parents and students to submit requests as they do not have accounts within MLWOs. This has improved communication, but it does come a drawback; they are not able to receive emails when thei...
Erik Shinton about 1 year ago in Users 0

Add "Work Order Title" as a field on Work Order Forms

WORK ORDERS: WE NEED A BRIEF “TITLE” OR “SUBJECT” FIELD before the Description field. We need the Subject line from helpdesk emails to populate that brief “title” field. We would also use it to add/adjust a short description of the issue, so we do...
Faisal Ghias over 2 years ago in Work Orders 2 Future consideration