All ideas

I was looking at the mass update feature since we needed to update the request time a lot of request/work orders and discovered that the request type is not of the options allowed in Mass update. If we had this option here as well that would make ...

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.

We would like for an easy way to clarify which requests are created via the MLS/MLW integration, similar to how you can track whether or not a request is from a PM. A column to link that data with a request ID from ML Schedules may be nice as well.

I was working on getting JAMF setup and notice that some of my devices synced but not all of them. Can you add these products to allowed to sync via JAMF? imac (24-inch, m1, 2021) imac intel (retina 5k, 27-inch, 2019) imac intel (21.5-inch, mid 20...

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.

We would like the ability to restrict inventory categories/types based on the user role. For instance, custodial staff in our schools place inventory requests for certain items. However, we have inventory items we keep in stock for our maintenance...

The cylinder on the back door sticks in the unlock position, which causes the door not to latch correctly, which allows entry from anyone.

"This account is managed by Google. You can't change your E-mail Address." - shows when editing a user just with Microsoft/Azure SAML setup, so it is causing confusion because the system is not connected to Google at all.

We often get multiple work orders from various sources referencing the same problem. (for example three reports of a light needing to be replaced. It would be great to be able to merge them so there are fewer open WOs to track.

Sometimes people forget what day of the week it is. My mother once showed up for a doctor's appointment a week early. The lady thought she was crazy. We've had a few instances where someone gets the date confused and forgets to do something time s...