All ideas

We would like the option to see the history of an asset QR code being scanned. Much like you can see the history of changes, notes etc. on a WO we would like the option to see when the QR Code was scanned. Specifically those that are attached to P...

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...

We have used the status of HOLD to indicate parts or contracted services are needed. Once the parts are ordered or call for service has been placed being able to place the Work Order status to "Parts on Order" would allow for easier tracking.

We noticed just recently that all of our status tiles on the dashboard reset to all 0. We were told that they reset on July 1 due to a "standard" fiscal year. In Maintenance and Technology, our tickets roll over month over month and we don't "rese...

I would like the ability to post an alert on the main login page if there is a widespread issue so not everyone is creating a work order for the same issue.

I was working on getting JAMF setup and notice that some of my devices synced but not all of them. Can you add these products to allowed to sync via JAMF? imac (24-inch, m1, 2021) imac intel (retina 5k, 27-inch, 2019) imac intel (21.5-inch, mid 20...

I was looking at the mass update feature since we needed to update the request time a lot of request/work orders and discovered that the request type is not of the options allowed in Mass update. If we had this option here as well that would make ...

We would like for an easy way to clarify which requests are created via the MLS/MLW integration, similar to how you can track whether or not a request is from a PM. A column to link that data with a request ID from ML Schedules may be nice as well.

We often get multiple work orders from various sources referencing the same problem. (for example three reports of a light needing to be replaced. It would be great to be able to merge them so there are fewer open WOs to track.

When we stop using a product, we should be able to "retire" or "deactivate" the no longer used item and have it disappear from the actively used inventory list. Similarly, we should be able to do the same thing for buildings/spaces. If we no longe...