Skip to Main Content
ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

All ideas

Showing 484 of 484

Link inventory items together

If you could "link" inventory items together like assets and inventory or components. So from the item page where there's "Detail, Files, History" it would have one that said "related inventory". So you could put lead that goes with specific mecha...
Faisal Ghias about 2 years ago in Inventory 0 Future consideration

Can we get the ability to copy an inventory item?

When entering similar items to inventory it's easier to change the one or two things that are different than to have to reenter the entire item data (gloves in different sizes, filters in different sizes, etc). Similar to how we can copy an asset....
Rebekah Leslie about 1 year ago in Inventory 2 Being Reviewed

Require Asset Barcode to be scanned when completing a PM Work Order

To ensure my team actually visited Asset(s) on a PM generated Work Order, it would be helpful to have a setting to make certain PMs require a barcode/QR code scan before completing the PM. The user who scanned date/time stamp should display on the...
Faisal Ghias about 2 years ago in Preventative Maintenance (PMs)  / QR Codes/Barcodes / Work Orders 0 Future consideration

Can we have inventory quantities available show from the request list without clicking into the order?

This would allow us to drop the orders down at the administrative level for a quick glance if we would be able to fill the orders without having to click into each order and jot down notes.
Rebekah Leslie about 1 year ago in Inventory 2 Being Reviewed

Have more options for Exclusions on PMs

Right now the PMs only exclude months. We need more exclusion flexibility for holidays, days off, etc.
Faisal Ghias about 2 years ago in Preventative Maintenance (PMs) 0 Future consideration

mass complete work orders

use the check box squares to select multiple work orders then have a complete assign on hold option for all the work orders you have selected
Guest 7 months ago in Performance (Work Orders) 0

Add Start Date on Issues

This will give other admin visibility on when they plan on starting work on an issue
Dan Grassel about 1 year ago in Issues (Capital Forecasting) 0 Being Reviewed

Can we get a spot on work orders/requests to put a PO number?

When we have people putting in work orders for deliveries PO numbers are getting lost in the chaos of all the other information. Having a seperate field to put a PO number in would be super helpful because we could then have the POs field as it's ...
Rebekah Leslie 7 months ago in Work Orders 0

Need ability to have a watch list of tickets to keep track of progress when you are a technician that has assigned to another technician.

In our old ticketing system I had the ability to Assign a ticket to another IT tech but add the ticket to my "watch list" That way I would be updated on the progress of the ticket. This allowed me to learn from how it was solved and touch base wit...
Guest 7 months ago in Notifications 0

Attach current COI and W9 to the Vendor in Vendor list

Make it possible for our business office to monitor current vendor status for annual auditing
Guest about 1 year ago in Vendors 1 Being Reviewed