ML Work Orders/Helpdesk Ideas Portal
ADD A NEW IDEA

All ideas

    Showing 484 of 484

    Invoice Option

    I think adding a possibility to invoice from this site would be very helpful. Status paid unpaid payment plan Functions import a template $ per part asset name repair work order # User Auto-updating date Auto emailing to multiple emails including ...
    Faisal Ghias about 2 years ago in Assets / Notifications / Other (Provide Description) / Work Orders 0 Future consideration

    Create Work Orders from MLS based Building and Date as an option

    This would prevent a lot of redundant work orders from being created in ML Work Orders
    Faisal Ghias about 2 years ago in Integration (ML Schedules) / Work Orders 7 Will not implement

    Minimum and Maximum Quantity per Inventory Space

    Right now you can set a minimum quantity for an inventory item, but it applies to every location where the item is stored. We do not have a Maximum quantity field in the system. The idea is that the maximum quantity allows the person reordering to...
    Faisal Ghias about 2 years ago in Inventory 1 Future consideration

    I would like to see Asset QR Code settings be set for individual users rather than company wide.

    As a systems technician I would like to be able to set my Asset QR code settings have have them stay regardless if another technician goes in under their logins and change for their needs.
    Faisal Ghias about 2 years ago in Assets / QR Codes/Barcodes 0 Future consideration

    route automated work orders (from ML Schedules) separately

    Instead of sending 4 work orders each time an event is taking place (which for daily and recurring events is overwhelming and impossible to keep up on), auto assign or route these on the basis that they are generated by ML Schedules. That way we d...
    Guest over 1 year ago in Integration (ML Schedules) 1 Already exists

    Incorporate a "Home Page" with reporting widgets

    Breakdowns of work orders for assigned to me, by priority. Work orders assigned to others, by priority. Unassigned work orders by priority. and more! Please provide a comment for charts/widgets you would like to see in a "home page" for work orders
    Faisal Ghias about 2 years ago in Reports 0 Future consideration

    Include Summary Data on Work Order Report when printing to PDF

    See highlighted area in below screenshot. This would greatly help with context when printing PDFs from the work order report page
    Faisal Ghias about 2 years ago in Reports 0 Future consideration

    Allow to customize how work orders display when being printed

    it would be good to be able to customize how the work order prints out. in this way you could list the most pertinent information first. currenly all of the user information of the job is listed first. we would like the option to move the fields s...
    Faisal Ghias about 2 years ago in Work Orders 2 Future consideration

    Pull more info during account creation via SSO

    We are able to give permissions to a building based on SSO Groups a user is included in, but this does not set their default building. Request that you add the ability to pull in/map more fields from Google (or any other SSO Source) to set Default...
    Dave Howell 9 months ago in Single Sign On (SSO) 0

    customize "Asset Status"

    would like to be able to assign status of "Awaiting Approval to Surplus" as we have to have a sign off from superintendent when items are removed from inventory
    Jeff Boudreau over 1 year ago in Inventory 1 Being Reviewed