ML Work Orders/Helpdesk Ideas Portal
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Approval path required fields

Add Fields and requirements during approval path. First approver needs to fill blank field (estimated cost, required purchases, etc). For us the first approver is like a stop gap for useless or unreasonable requests, but sometimes they just click ...
Guest 8 months ago in Work Orders 2 Being Reviewed

Export to Excel from Asset Detail Page

When exporting, it would be very helpful to export all fields from the Asset detail page so I do not have to go back in to View All Assets, search for the asset and then export to excel.
Shauna Worthley 8 months ago in Assets 1 Future consideration

Really like the new asset edit fields on the asset page without going into edit. Can we get this for inventory items as well?

LOVE being able to edit things on an asset without having to go into "edit" (which takes longer). I would love, love, LOVE the ability to do this with inventory. Sometimes I just need to update a simple thing like model number or the picture. Bein...
Rebekah Leslie 8 months ago in Inventory 2 Future consideration

Auto status reminders should be internal only

The notes that get added automatically to work orders that have been in one status for too long are showing up in the note history in the requestor view. Can you please make sure those notes stay internal? Requestors shouldn't be able to see our i...
Mollie Forman 8 months ago in Notifications 3 Being Reviewed

Issues Module - Create a concept of building types that can store all applciable systems and sub-systems with cost per square foot bench mark data.

Create a concept of building types that can store all applicable systems and sub-systems with cost-per-square-foot benchmark data. This way when we create a building area, it will already know the type and all the system/subsystem benchmark cost i...
Salvatore Topino 8 months ago in Issues (Capital Forecasting) 0 Future consideration

Add an email to confirmation emails when an asset is checked-out and checked-in

We would like to be able to include parent/guardians and/or principals to the confirmation emails when a chromebook is checked-out or when a chromebook needs repair.
Shauna Worthley 9 months ago in Assets 2 Being Reviewed

Create a report based on recently updated assets

It would be helpful when updating multiple technology assets to create a report based on those updated. This would help us to see which still needs to be updated at the end of the school year.
Shauna Worthley 9 months ago in Reports 2 Being Reviewed

Mass Update Devices to be Component Of

Allow the option when editing assets with mass update to make assets a component of. This would help when you have devices in a cart We could select all the devices and mark them as a component of another device in bulk. We have the option of scan...
Guest 9 months ago in Assets 1 Future consideration

The ability to limit a user's budget codes

It would be very helpful to limit the budget codes a user can see when adding a budget code in inventory (or work orders I suppose). If under "edit user" there was a column on the role line that you could limit which budget code(s) that user has a...
Rebekah Leslie 9 months ago in Roles 2 Future consideration

Create an Asset Audit Report

As someone who audits assets in ML Work Orders, I need a report that lets me see a listing of all assets that were included in my audits. I would like to filter to a specific audit and see all of the assets in that audit and the outcome of the ass...
Salvatore Topino 9 months ago in Assets 0 Future consideration