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When to create MLS work orders

I would like work order that are to be created from Schedules to be generated at 6:30am M-F only. My supervisors do not want to have there phones buzzing in the middle of the night but they need their phones on them 24/7 for other duties.
Salvatore Topino 9 months ago in Integration (ML Schedules) / Work Orders 0 Future consideration

Ability to set a desired completion time for a PM so we can sort based on overdue PMs.

We would like to set up our PMs with designated completion time ranges. We have a lot of quarterly PMs that need to be completed within the first month of the quarter or semi-annual or annual PMs that need to be completed within the first month of...
Salvatore Topino 9 months ago in Preventative Maintenance (PMs) 0 Future consideration

Ability to Remote Desktop via a work order

As tech support staff, we want to be able to start a remote desktop support session directly from a work order
Salvatore Topino 9 months ago in Assets / Integrations (External) / Work Orders 0 Future consideration

Move Work Order General settings to Request Type level

Each department is different enough that we should have the freedom of leveraging all of the existing work order general settings for each specific request type
Salvatore Topino 9 months ago in Admin Settings / Work Orders 0 Planned

Assets to appear at the bottom of printed work order

It would be great if that on the print out of the work order, that I can see make, model, serial # for all associated assets on the work order because we forward these work orders to vendors and its very useful for them to have this info handy.
Salvatore Topino 9 months ago in Assets / Work Orders 0 Future consideration

Adding sub-categories for Problem Types

As a IT admin I would like the option of adding sub-categories to Problem Types so the end user submitting a work order can be more specific in their request. Instead of having a separate Problem Type for each of the following, they could be group...
Salvatore Topino 9 months ago in Admin Settings 0 Future consideration

Make inventory item type field value on inventory item detail page a clickable link that opens new tab of inventory item list page filtered down to that inventory type.

It would save steps to be able to click a link to the inventory type and have all those items pull up without having to go back to view all inventory and then filter (sometimes it can take a long time to have the item types pull up to filter by).
Salvatore Topino 10 months ago in Inventory 0 Future consideration

Ability to select multiple dates for each employee in WO

I would like to have a callability of selecting multiple dates for each employee in an WO. for Example: WO> Add Labor > MANAGE LABOR ON WORK ORDER> date ( on the calendar icon, I be able to select couple dates at the same time if the labo...
Salvatore Topino 10 months ago in Labor / Work Orders 0 Future consideration

Ability to associate Request Type(s) to Vendors

we have many vendors that are specific to either Tech or Maintenance/custodial so we would like to separate out specific vendors to make our users dropdown lists a bit more specific to their roles
Salvatore Topino 10 months ago in Vendors / Work Orders 0 Future consideration

Ability to Sort Manage Asset Types

i would like the ability to sort my Asset Types by "system" column. i see you have a drop down at the top but that shows ALL types, just clears fields not matching one i want to look at
Salvatore Topino 10 months ago in Admin Settings / Assets 0 Future consideration