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Grainger Integration for ordering inventory

https://www.grainger.com/content/grainger-procurement-solutions
Dan Grassel over 1 year ago in Inventory 0 Being Reviewed

Allow marking users as VIP and show VIP icon next to user

As our custodians and our IT technicians work the tickets, they need a quick visual of which users are the VIP users (the users that they need to prioritize to get the tickets done first). From a service perspective, this is an important feature i...
Kevin Brezina 8 months ago in Users 2 Being Reviewed

Approval Path Add Field for Purpose

It would be useful to add a field in Approval Paths for Purpose. We could add an additional approval representative based on purpose then problem type to ensure it gets to the correct department and has all of the proper approvals.
Vanessa Neuenschwander over 1 year ago in Admin Settings 2 Future consideration

Under Manage Building Area can we get a return to list option?

There isn't a "Return to Manage Building Areas" list view like we have with assets and inventory. It would save a click if it were an option.
Rebekah Leslie 9 months ago in Other (Provide Description) 1 Being Reviewed

I'd love a reorder option for inventory.

It would be super nice if when completing an order or inside the item page or from the inventory list page you could "add to reorder list". The "Reorder List" would list any items added to it along with Vendor, URL links, model/item numbers, and a...
Rebekah Leslie over 1 year ago in Inventory 0 Being Reviewed

Snap a picture and/or grab a signature when items are delivered.

Sometimes there are too many hands involved. We often get calls saying something wasn't delivered and we've no way to prove it. It would be really nice if we could snap a picture in the delivery stage of an order and/or grab a signature stating we...
Rebekah Leslie over 1 year ago in Inventory 1 Being Reviewed

Really like the new asset edit fields on the asset page without going into edit. Can we get this for inventory items as well?

LOVE being able to edit things on an asset without having to go into "edit" (which takes longer). I would love, love, LOVE the ability to do this with inventory. Sometimes I just need to update a simple thing like model number or the picture. Bein...
Rebekah Leslie over 1 year ago in Inventory 2 Future consideration

Light in room 103 HS building

light in room U 103 is out
Leigh Cantrell 9 months ago in Performance (Work Orders) 1 Will not implement

Could the assigned to user be given the ability to see completion date please. Right now for them to be able to see it, I have to choose the option that all users see the completing date, giving the requesters the ability to choose the completion date, an option we don't want to give them.

Right now the maintenance team can't see when they are about to meet their deadline (the required completion date) so it's really difficult to prioritize their work orders.
Cat Odindo over 1 year ago in Users 1 Future consideration

Create a report based on recently updated assets

It would be helpful when updating multiple technology assets to create a report based on those updated. This would help us to see which still needs to be updated at the end of the school year.
Shauna Worthley over 1 year ago in Reports 2 Being Reviewed