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Labor

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Add Labor Rate Amount box to Labor section instead of user profile

Having the labor rate value be in the user profile and not where you actually put in the labor rates is very counter productive. Having to go back to the user profile and change the rate each time I need to add labor to make sure it matches my inv...
Dan Grassel about 1 month ago in Labor / Users 0 Being Reviewed

Need a Chargeback Field when entering labor, inventory, purchases (Checkbox)

They need to be able to determine what costs that are going to be charged back to the school and what charges or not - checkbox field when entering labor, inventory, or purchases
Dan Grassel 3 months ago in Labor / Reports 0 Being Reviewed

Viewing labor hours for techs

Is there a way to add a view on the dashboard to see labor hour totals for the week for individual techs?
Salvatore Topino about 1 year ago in Labor 0 Future consideration

Ability to Create and Apply Service Level Agreements (SLAs) to Requests

As an IT administrator, I want to define and enforce Service Level Agreements (SLAs) within the help desk ticketing software, so that I can ensure timely responses and resolutions for support tickets, improving service quality and user satisfactio...
Salvatore Topino about 1 year ago in Labor / Reports / Work Orders 0 Future consideration

Could the labor time be in minutes as well?

A lot of the time the job doesn't take hours to do. Asking them to do math for time that doesn't fall under quarters or halves is hard. We tend to round up to the hour a lot and we aren't getting as accurate a count on labor hours. Can we have an ...
Rebekah Leslie 12 months ago in Labor 2 Future consideration

Ability to select multiple dates for each employee in WO

I would like to have a callability of selecting multiple dates for each employee in an WO. for Example: WO> Add Labor > MANAGE LABOR ON WORK ORDER> date ( on the calendar icon, I be able to select couple dates at the same time if the labo...
Salvatore Topino about 1 year ago in Labor / Work Orders 0 Future consideration