ML Work Orders/Helpdesk Ideas Portal
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Single Sign On (SSO)

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Pull more info during account creation via SSO

We are able to give permissions to a building based on SSO Groups a user is included in, but this does not set their default building. Request that you add the ability to pull in/map more fields from Google (or any other SSO Source) to set Default...
Dave Howell 21 days ago in Single Sign On (SSO) 0

Create user upon clicking "Log in with Google" (SAML Integration)

We set up SAML Google SSO, which works well for staff that have an account in ML Work Orders already. Non-existing accounts were not able to sign in using the "Log in with Google" button on the ML login page, but they were able to sign in trhough ...
Guest 26 days ago in Single Sign On (SSO) 0

Google SSO - Automation to Inactivate/Remove Users

would like to be able to have Google Automatically delete users inside the programs if they're removed from the Google SSO group
Faisal Ghias over 1 year ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

SAML setting for Active/Inactive

We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
Dan Grassel 4 months ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

Filter allowed Google SSO users by Organizational Unit instead of what group they're in

Currently, users that have access to submit work orders have to be in a specific Google Workspace Group. I'd like to be able to allow all users in specific Google Org Units to be able to submit workorders.
Joe Rodriguez about 1 month ago in Single Sign On (SSO) 0

Clever SSO Integration

Similar to Classlink, one click sign on to ML Work Orders if the district uses Clever.
Faisal Ghias about 1 year ago in Integrations (External) / Single Sign On (SSO) 0 Future consideration

Support SSO Integration with IdAutomation's RapidIdentity IdP

RapidIdentity (from Identity Automation) is our Identity Provider. We have configured a Google SAML connection, but that is ultimately redirected to the Rapid identity product when we use SSO (meaning a user will enter their username twice to comp...
Guest about 1 year ago in Integrations (External) / Single Sign On (SSO) 2 Future consideration