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Urgent WO Messages go to outside users (police, fire department), that include PDF's of building maps

The idea here is that if a WO is submitted and is urgent, then outside departments (like police and fire department) can be notified and sent PDF of building maps If these outside departments need to intervene in the building, they need to see map...
Salvatore Topino 9 months ago in Notifications / Work Orders 0 Future consideration

Ability to create a different email address per building to create a request

Right now we allow them to generate an email address per request type and I would like to break the email address down per building so that the requests can be routed correctly.
Salvatore Topino 9 months ago in Admin Settings / Work Orders 0 Future consideration

When creating a new WO allow for the asset to be added/searched by other fields

Currently when you create a new WO and want to attach an asset to it you need to know the asset name. This value is not always known. It would be convenient to add assets to the WO by: Asset Type Space Assigned User Barcode Serial #
Salvatore Topino 10 months ago in Assets / Work Orders 0 Future consideration

Secondary column field choices reduce / filter based on other column filters.

When filtering assets, work orders, reports etc. using multiple columns the secondary column does not filter based on the first. For instance, on the 'All Work Orders' page I wanted to filter down to WOs in the West Middle School cafeteria. I firs...
Salvatore Topino 10 months ago in Work Orders 0 Future consideration

Make Procedures on PM work orders a required field for technician assigned to the work order

When I assign users a PM, is there any way to make it so that they must review the procedure, and check each step before being able to mark the work order complete? Also, when they click into the workorder can the default page within that workorde...
Salvatore Topino 10 months ago in Preventative Maintenance (PMs)  / Work Orders 0 Future consideration

One form creating multiple work orders

As the person responsible for coordinating the onboarding of new employees, I would like to have the ability to use one form to create multiple work orders to streamline my team's ability to collaborate. For example, entering that we have to prepa...
Salvatore Topino 10 months ago in Work Orders 0 Future consideration

Ability to have a start and end time when submitting a Work Order

it would be great to allow users to indicate a start time and end time when submitting a work order. This way we can utilize the calendar page to see the work orders. This can help us prioritize our work day and plan ahead.
Salvatore Topino 10 months ago in Admin Settings / Work Orders 0 Future consideration

Invoice Option

I think adding a possibility to invoice from this site would be very helpful. Status paid unpaid payment plan Functions import a template $ per part asset name repair work order # User Auto-updating date Auto emailing to multiple emails including ...
Salvatore Topino 10 months ago in Assets / Notifications / Other (Provide Description) / Work Orders 0 Future consideration

Display linked inventory items to Assets on Work Order

A technician needs to be able to pull up a WO, and see the asset and its components but beyond that, see the linked inventory items to that asset so the technician can know which inventory items need to be requested to complete the WO.
Salvatore Topino 10 months ago in Assets / Work Orders 0 Future consideration

Custom Work Order ID Numbers

Is it possible to make custom work order ID numbers, based on the request type? I think having custom WOIDs should be optional for each request type. So that some request types can continue on an sequential format with each other, but those with c...
Salvatore Topino 10 months ago in Admin Settings / Work Orders 5 Future consideration