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Work Orders

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Custom Report building for Work Orders that sends emails of reports to users

It would be extremely helpful to be able to make our own reports in MLW. The existing reports do not answer all of my reporting needs
Salvatore Topino 12 months ago in Reports / Work Orders 0 Future consideration

Allow for Custom Priorities with custom color coding

Or be able to add to the priority - a little more flexibilty here would be great so that we could set it up how we want it. Other than adding a column for status which makes things a little more complicated on the user end because there's more to ...
Salvatore Topino 12 months ago in Admin Settings / Work Orders 0 Future consideration

Create Work Orders from MLS based Building and Date as an option

This would prevent a lot of redundant work orders from being created in ML Work Orders
Salvatore Topino 12 months ago in Integration (ML Schedules) / Work Orders 7 Will not implement

Auto Assign Based on Status

Used the status of a work order to auto assign it. This would allow Approval paths to go from Needs Approval to Approved and use the Approved status to auto assign to specified users.
Guest 8 months ago in Work Orders 2 Being Reviewed

Allow to customize how work orders display when being printed

it would be good to be able to customize how the work order prints out. in this way you could list the most pertinent information first. currenly all of the user information of the job is listed first. we would like the option to move the fields s...
Salvatore Topino about 1 year ago in Work Orders 2 Future consideration

Urgent priority message either keep formatting or have separate lines

When I first put in our urgent priority message I had it separated into lines like so: Urgent Priority = Emergencies only. An emergency is safety, security, or utility outages. After you submit this emergency work order please call Facilities ext....
Rebekah Leslie 4 months ago in Work Orders 1 Being Reviewed

Could we have the "urgent priority message" for when someone adjusts or adds a priority levels?

When someone is going in to approve or assign a work order you can adjust or add a priority level. However, the "urgent priority message" doesn't appear when you do this. Can this be an add? Our admin assistants approve work orders and assign prio...
Rebekah Leslie 4 months ago in Work Orders 1 Being Reviewed

When Completing an Issue, it should complete all linked work orders

When an Issue is marked complete, it should update all linked work order status to complete. This way it saves a bunch of manual effort to keep my work order information up to date.
Salvatore Topino 9 months ago in Issues (Capital Forecasting) / Work Orders 0 Future consideration

Ability to Convert Work Orders to an Issue

Sometimes when work orders are logged, the resolution is something we cant implement right away. We need to defer the maintenance for the work and plan the work at a future date. This is where being able to convert work orders to issues comes into...
Salvatore Topino 9 months ago in Issues (Capital Forecasting) / Work Orders 0 Future consideration

Pop up message for "emergency" work orders

We keep getting a lot of "emergencies" that aren't really emergencies. It would be helpful if when someone chooses "emergency" a pop up appeared with a message of the administrator's choosing. So for example our district would choose our message t...
Rebekah Leslie 5 months ago in Work Orders 6 Already exists