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Syncing student id into ML

By pulling in student IDs through the Google sync, the checking in or out of assets to students becomes more efficient as we are able to look up the student by their ID number. My position is Assistant Superintendent for Learning Resources
Guest about 8 hours ago in Automation 0

Change the Color of the WorkOrder # button in list view based on status

Looking at a list of work orders, at a glance all of the work orders in the list look extremely similar since the color of that work order button is green. If that color could be different for each (or a few) statuses that would make seeing more i...
Guest about 5 hours ago in Work Orders 0

Add Current assigned user to info shown when checking asset in

We've been using the check in and out systems more now that the school year is under way. And we noticed that when a student brings us a device that they are turning in we have no quick and easy way to verify that it is THEIR correct device from t...
Guest about 5 hours ago in Assets 0

Managing search bar options

Instead of always defaulting to work orders when you use the search bar, I would like to use the asset side as a default option instead. So when I scan a barcode for IT asset it pulls it up instead of doing a work order. Being able to default the ...
Guest 15 days ago in Performance (Assets) 1

Check In/Out Assets by Serial Number

Many Assets have a scannable serial number. The ability to scan the serial to check assets in/out would be convenient. We add a scannable barcode tag to all our Assets, but these sometimes get worn/faded or are removed. We can search by serial to ...
Joe D'Urso 15 days ago in Assets 0

Change Asset Status without having to check-in Asset

Could we have the ability to change the Asset Status to something other than "In Use" without having to first check the asset in/remove it from the user record? An example - We track student Chromebooks using ML. If a student loses their Chromeboo...
Joe D'Urso 15 days ago in Assets 0

Page advance buttons at bottom of assets page

If you set the number of assets per page to 100, for example, when you get to the bottom of the list you could advance to the next page without having to scroll to the top of the current page.
Guest 14 days ago in Performance (Assets) 0

Send completed ticket with note in one email

Currently when completing a ticket that has a note, the user receives a separate "completed" email and another email with the note. It would be much cleaner to have these combined into one email.
Guest 3 months ago in Performance (Work Orders) 1 Being Reviewed

Auto Complete for MLS Integration

For WO's generated for reservations, there should be an Auto Complete setting option for once the reservation date passes. There is no reason for it to remain open once date passes for the event.
Emily Streit 6 days ago in Integration (ML Schedules) 0

route automated work orders (from ML Schedules) separately

Instead of sending 4 work orders each time an event is taking place (which for daily and recurring events is overwhelming and impossible to keep up on), auto assign or route these on the basis that they are generated by ML Schedules. That way we d...
Guest 6 days ago in Integration (ML Schedules) 0