All ideas

When I go to close a ticket, sometimes it will take me back to open tickets, sometimes it will take me back to canned responses, and other time to my open tickets. It would be better if there was an option in our user settings to set where it take...

We were looking to import some work orders into the system like how you can with events in Schedules and found out that we would need to engage support to import work orders. If there could be a client facing work order import like schedule event ...

We would like an admin toggle option for our users where the notification emails they receive hides the information in the email and tells them to log into the system to review x work order This will help us get our teams to actually log into the ...

There is currently no way to edit how the work order work form gets printed. I do not need the sections for labor, purchases or inventory. I just want to see the top as it is with a large section for action taken and the signature at the bottom. A...

The count and arrows used to be at the top and bottom of the open work orders page. I would like that brought back to the top again, it's a nice quick visual to see how many open work orders we have without having to scroll down to the bottom of t...

The new update completely screwed up the Dashboard. Not only is it way harder to understand on a phone, but it is also inaccurate as my open work order amounts are completely wrong

We audit specific pieces of technology at different times of the year. Secretary workstations in Feb, teacher laptops in June. Sometimes we forget the Feb audit- I tried to make a PM to run the audit. I assigned specific machines to the PM and cou...

With the recent changes in the last release I noticed that when I am filtering on a specific building and I try to go filter on the spaces it actually list all spaces still and not just the spaces for the building I am filtering on. In Schedule yo...

I've seen the ideas for the Main dashboard but I wanted to see if the Summary Dashboard that is in the system could be the default dashboard for the users. I was looking over that dashboard after talking with support and that dashboard has everyth...

We saw a work order come into the system and after talking with Support were able to determine that it was a student using the email to work order feature in the system. This student did not have a user in the system as well. If this feature can b...