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New Work Order Notification

When a WO gets assigned can the New WO be highlighted/Bolded/Italics, similar to outlook, until it has been opened? This way you have a visual indicator of new cases that need to be addressed.
Edward Giles about 20 hours ago in Work Orders 1 Being Reviewed

Audits for Inventory?

It would be cool if we could do audits for inventory. Ideally, if we could assign spots (like rack 1, shelf 2 etc) we could choose to audit by assigned locations. I've got a pretty extensive knowledge on retail BOH daily/weekly auditing that is a ...
Rebekah Leslie 1 day ago in Inventory 4 Being Reviewed

Visual improvements working work-order for IT techs

The work orders systems visually is designed for a maintenance team. Could we have a layout specific to technology or be able to turn off the costing and other widgets. IT techs want to see the entire conversation thread opened through resolution ...
Guest about 12 hours ago in Work Orders 2 Being Reviewed

Allow marking users as VIP and show VIP icon next to user

As our custodians and our IT technicians work the tickets, they need a quick visual of which users are the VIP users (the users that they need to prioritize to get the tickets done first). From a service perspective, this is an important feature i...
Guest about 13 hours ago in Users 2 Being Reviewed

When auditing the page adjusts to the top each time, can this be prevented?

If you're auditing a lot of items it can be tedious to keep scrolling after clicking a checkbox. If it could stay put until you hit complete that would be awesome.
Rebekah Leslie 1 day ago in Assets 1 Being Reviewed

Under Manage Building Area can we get a return to list option?

There isn't a "Return to Manage Building Areas" list view like we have with assets and inventory. It would save a click if it were an option.
Rebekah Leslie 4 days ago in Other (Provide Description) 1 Being Reviewed

Check out multiple assets as a component group

I have assets that have many components and are checked out frequently (wireless mic systems, mobile lighting rigs, etc.) In building the "Master" asset groups, I checked the box to "Include Related Assets on Requests". However, when I check out a...
Dale Ashauer 18 days ago in Assets 1 Being Reviewed

SAML setting for Active/Inactive

We have SAML setup as well as the ability to email WOs into the system. We have noticed that when someone in the SAML group emails in a ticket, the user is created but are immediately made inactive. This is causing them to not being able to log in...
Dan Grassel 10 days ago in Admin Settings / Single Sign On (SSO) / Users 0 Being Reviewed

Assign Audits to Work Order directly from Audit/Retain audit for annual use

We're building audits that I need to assign to various workers. Currently, I have to create a work order and put a link to the audit in notes. I'd like to be able to create a WO from the audit, or to at least be able to assign to various users fro...
Dale Ashauer 19 days ago in Inventory 2 Being Reviewed

Audit Creation: Maximum Assets per page view needs to be larger

If I have more than 50 assets to be included in an audit, checking the "select all" box on the manage assets page (filtered to the chosen assets) only selects the maximum 50 view from the current page. If I go to additional asset pages and check "...
Dale Ashauer 19 days ago in Inventory 2 Being Reviewed