ML Work Orders/Helpdesk Ideas Portal
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Add column "Assigned to Drawings" on Manage Assets page

A column to indicate if an asset has already been assigned to ML Drawings would be very beneficial when assigning existing assets to MLD.
Dale Ashauer 3 days ago in Integration (ML Drawings) 0

Add Notification tab to Work Order details

While working with Support regarding notifications that go out for work orders we I noticed they can view the emails/notifications for work orders directly from the work order details. As an admin I have to go to Settings > Notification History...
Dan Grassel 3 days ago in Notifications / Work Orders 0

Device Tracker Integration (Tile/Air Tag for example)

We've got things like portable heaters and fans that just keep disappearing and we've got a few trackers on them, but we're having to go back and forth between the tracking app and ML to keep it all straight, not to mention the app has to be on so...
Salvatore Topino 6 days ago in Integrations (External) 0 Being Reviewed

Add/edit/remove Due Date after an asset is checked out

A Due Date can only be assigned when checking an asset out to a user. The ability to add, remove, and change due dates would be useful in many scenarios: Forgot to add due date Added incorrect due date Extend checkout period for an asset Remove du...
Joe D'Urso 10 days ago in Assets 1 Being Reviewed

Resupply Report you can run based off building

For consumption reports, the only way I've found anything close to what I'm looking for is to go to History, click on the export to excel, and then manipulate the line items I'm looking for in a mini spreadsheet of my own on each inventory item to...
Dan Grassel 12 days ago in Reports 0 Being Reviewed

Automatic notification when you take away a work order.

I assign a work order and sometimes take it away and reassign it. The person who got it originally never sees that it was taken away. If I don't tell them I reassigned it, they show up and so does the person I reassigned it to. An automatic respon...
Guest 17 days ago in Notifications 0 Being Reviewed

Inventory Inactivation should delete it from the system

When I inactivate an inventory item/space it still shows in the list and can be reactivated. I believe once a inventory item/space is inactivated in the system by the District admin you should be given the choice to delete it from the system preve...
Dan Grassel 15 days ago in Admin Settings / Inventory / Roles 0 Will not implement

Add Labor Rate Amount box to Labor section instead of user profile

Having the labor rate value be in the user profile and not where you actually put in the labor rates is very counter productive. Having to go back to the user profile and change the rate each time I need to add labor to make sure it matches my inv...
Dan Grassel 16 days ago in Labor / Users 0 Being Reviewed

Mobile App for work orders

As the Director of Facility Operations, one of the most common questions I have gotten as we are beginning to integrate, and utilize the MLW software is "Do they have an app?". I feel that most of my staff, especially the maintenance technicians w...
Salvatore Topino 12 months ago in Work Orders 4 Future consideration

Ability to turn off Auto Reply response from emailed in Work Orders

We use the feature to be able to email work orders into the system and there is an Auto reply that is sent out when this happens. We do not want the Auto reply to go out as it is creating confusion within the system. Having the ability to turn off...
Dan Grassel 19 days ago in Automation / Notifications / Work Orders 0 Being Reviewed